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We are recruiting talented hospitality and administrative professionals for multiple cruise line partners. These roles are essential to delivering top-tier shipboard hotel administration, guest relations, finance routines, and operational support.
If you are ready to take your career to sea while traveling the world, this is your opportunity to step onto a structured Purser career track!
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General Responsibilities Across Available Roles:
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Guest Services Officer (GSO): Front desk operations, addressing guest queries and complaints, managing PMS logging, handling folios, keys, and lost & found, and supporting embarkation/disembarkation.
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Junior Payroll Purser: Preparing crew payroll (timekeeping, overtime, allotments, advances), reconciling cash, maintaining audit-ready documentation, and resolving crew pay inquiries.
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Apprentice Purser: Entry-level purser office support, including filing, reporting, sign-on/off lists, visa coordination, and cross-training across finance and front desk.
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Finance Trainee: Rotations in revenue audit, AP/AR, and cash office, including voucher posting, daily reconciliations, period close support, and inventory tracking under the Financial Controller.
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Dispatcher: Operating the hotel call center, managing service requests, creating/routing work orders (Housekeeping, Maintenance, F&B, Security, GSO), and tracking SLAs to closure.
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Experience & Requirements:
Prior hospitality, administrative, financial, or guest services experience is highly preferred. Candidates must demonstrate strong organizational skills, cash discipline, proficiency with hotel management systems (PMS/POS), and an unwavering commitment to compliance and service recovery.
In return, we offer a comprehensive shipboard package with structured training, global travel, and a direct path for advancement in cruise administration!
