Customer Advisor for NIKE with Dutch and English in Sofia, Bulgaria
Do you want to be part of the customer service team for the No. 1 sports brand in the world?
We are looking for a Customer Advisor Associate with Dutch and English to join an international support team in Sofia, Bulgaria. If you are customer-focused, communicative, and passionate about helping people, this opportunity could be the perfect next step in your career.
Your responsibilities
- Handle customer requests related to a wide range of sports products via phone and chat
- Provide accurate information and maintain detailed case notes
- Focus on customer expectations and satisfaction
- Contribute to individual and team performance targets
- Represent a leading global sports brand in a professional and friendly way
Requirements
- Fluent level of Dutch
- Good level of English
- Customer service-oriented mindset
- Excellent communication skills
- Strong typing and PC skills
- Analytical and problem-solving attitude
- Valid work permit in Bulgaria for non-EU residents
What is offered
- Flexible working hours from Monday to Saturday
- Gross salary of €2,000 plus performance-based bonuses
- Quarterly brand discount and additional peak season incentives
- Professional development and career navigation programs
- Health and wellbeing initiatives
- Health and life insurance
- Multisport card
- Transport allowance
- Bonus for important life events
- Additional paid leave for education
- Corporate discounts and many more benefits
About the role
This role is a great opportunity to grow your career in customer service while working with one of the most recognized sports brands worldwide. More than your background, your motivation, personality, and willingness to provide excellent support will help you succeed in this international team.
You will become part of a fun, supportive, and multicultural community that values recognition, integrity, unity, and commitment.
Apply now
If you speak Dutch and English and are ready for a new career opportunity in Sofia, send us your CV today. We are looking forward to meeting you!
