Are you a Dutch speaker looking for a new adventure abroad? Join an international team in Sofia, Bulgaria, as a Sales Support Agent for a home delivery service of frozen foods. Enjoy a hybrid work environment, a competitive salary and excellent benefits while experiencing life in a vibrant European city.
If you have strong communication skills and enjoy helping customers, this is your chance to build a stable and rewarding career abroad.
About the job
As a Sales Support Agent, you will support Dutch-speaking customers with their orders, provide product recommendations and make sure they receive excellent service. You will handle both inbound and outbound calls, manage customer accounts and resolve customer queries efficiently.
With ongoing training and support, you will develop valuable sales and customer service skills while working in a friendly, international environment.
Your day to day
- Answer calls and assist Dutch-speaking customers with their orders.
- Recommend products based on customer preferences and needs.
- Build strong customer relationships by delivering high-quality service.
- Process orders, update customer accounts and handle inquiries.
- Use persuasive and friendly communication to improve the customer experience.
Working and living in Sofia, Bulgaria
Sofia is a lively and affordable European capital with a great mix of culture, history, nightlife and nature. It is a great destination for international professionals looking for a new experience abroad.
Nightlife and gastronomy
Sofia offers an exciting nightlife scene, from trendy bars to traditional Bulgarian taverns where you can enjoy local food and drinks. The city is also full of international restaurants, cosy cafés and street food spots.
History and culture
As one of Europe’s oldest cities, Sofia is rich in history. You can explore landmarks such as the Alexander Nevsky Cathedral, the ancient Serdica ruins and the beautiful Boyana Church. The city is also home to museums, galleries and cultural events throughout the year.
Nature and adventure
If you enjoy the outdoors, Sofia is a great place to live. Vitosha Mountain is close to the city and offers hiking, skiing and beautiful views. You will also find plenty of parks and green spaces where you can relax after work.
What do you need?
- You speak Dutch fluently, at C1 level or higher.
- You have good English skills for internal communication.
- Previous experience in customer service or sales is a plus.
- You have an EU work permit or are eligible to work in Bulgaria.
- You have strong communication and problem-solving skills.
- You are customer-focused, motivated and comfortable working in a sales support role.
Benefits
- Hybrid work model, combining office and remote work.
- Paid training and career development opportunities.
- Competitive salary with performance-based bonuses.
- Private health insurance.
- A warm and friendly international team with social events.
- Long-term job stability with career growth opportunities.
Start your career in Sofia
Are you ready to use your Dutch language skills, grow in an international company and enjoy life in Bulgaria? Apply now and start your new adventure as a Sales Support Agent in Sofia.
