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Trust & Safety Specialist for Supercell Games Account with Turkish and English

Turkish Trust & Safety Specialist for Supercell – Bulgaria

Company: Cityjoboffers | Location: Sofia, Bulgaria (On-site)

Employment type: Full time | Salary: 1,300 € gross / month | Experience: Entry level

Languages: English (Advanced), Turkish (Proficiency)

Perk: Relocation package included

Description

Are you fluent in Turkish and English and ready to embark on a new adventure in Bulgaria? If so, this opportunity is for you!

About the Company:
Join a leader in the customer experience industry, known for delivering top-tier digital services and next-generation solutions. With a strong presence in Bulgaria, we foster a collaborative and supportive environment, focusing on innovation and employee well-being.

Responsibilities:

  • Moderating in-game chats and generated content
  • Enforcing community guidelines and terms of service
  • Identifying and addressing security concerns, including fraud and risk situations
  • Collaborating with global teams to improve security and user experience
  • Providing insights for the development of security policies and procedures

Requirements

  • Proficiency in Turkish and English
  • Keen eye for detail and strong analytical skills
  • Experience in content moderation, customer support or related areas (preferred)
  • Good understanding of the dynamics of online communities
  • Ability to work in fast-paced, challenging environments
  • Commitment to promoting a safe and inclusive online community

Offer

  • Competitive salary package
  • Accommodation
  • Airport pick-up and administrative support with registration in Portugal
  • Reimbursement of one-way flight costs
  • Comprehensive training to prepare you for success in your role
  • Career opportunities in a dynamic and innovative company
  • Inclusive and supportive working environment
  • Access to wellness programmes and activities

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