Are you fluent in German and ready to start an international career in customer support and digital services? Join a leading HR IT company in Sofia as a German Solutions Consultant. Use your German language skills, grow your career in an international environment, and experience life in vibrant Bulgaria.
This is a great opportunity for German speakers who want to gain professional experience, develop their communication skills, and work in a dynamic international team. No technical background is required, as full training will be provided.
About the role
As a German Solutions Consultant, you will support users of popular digital services and apps. You will help customers with account questions, billing, purchases, troubleshooting, and general support requests through different communication channels.
You will work with internal tools and a knowledge base to resolve issues quickly and professionally, while delivering a high-quality customer experience.
Your day-to-day responsibilities
- Support customers via phone, chat, and email
- Help users with account questions, billing, purchases, and troubleshooting
- Use internal tools and the knowledge base to resolve issues quickly and professionally
- Deliver excellent customer service while following structured processes
- Work closely with teammates to improve the overall customer experience
- Provide clear, friendly, and efficient support in every interaction
Your profile
- Fluency in German
- Advanced level of English
- Interest in technology, digital services, and apps
- No previous experience in a similar role required
- Excellent communication and problem-solving skills
- Customer-oriented mindset
- Positive attitude and willingness to learn
What is offered
- Full-time position in Sofia, Bulgaria
- Attractive salary of €1,500 gross per month + performance bonus
- Relocation package included
- Fully paid training
- Stable job with career development opportunities
- Additional health insurance
- Access to more than 50 benefits and services
- Positive and international working environment
- Supportive team culture with learning opportunities
- Employee referral bonuses
- Company initiatives focused on employee well-being and future growth
- Fun projects and team-building activities
Why Sofia?
Sofia is a vibrant and affordable European capital with a growing international community, lively social scene, rich culture, and beautiful nature nearby. It is a great destination for anyone looking to build a career abroad while enjoying a good quality of life.
Apply now
If you speak German and want to start an exciting international career in Bulgaria, this could be the right opportunity for you. Apply today and take the next step in your career abroad.
