Dutch-speaking Customer Care Agent for an Energy Company in Greece
Work and live in Greece
Are you a Dutch speaker with good English skills and a customer-focused mindset? Join an international customer care team for an energy company and work remotely from anywhere in Greece.
In this role, you will support customers with questions about invoices, payments, contracts, relocation requests and general service topics. You will help customers through phone, email and chat, offering clear information, practical solutions and empathetic support.
Job details
- Position: Customer Care Agent for an energy company
- Location: Remote work from Greece
- Salary: €1,657 gross per month
- Work model: Fully remote work
- Function: Customer Service
- Relocation: Help with searching for accommodation provided
❤️ Benefits
- Full-time or part-time contract options.
- No work on Sundays.
- Fully remote work from any location in Greece.
- Paid training divided into 2 modules.
- Private health insurance.
- Relocation allowance for international candidates.
- Performance-based bonus.
- Modern equipment and support for working from home.
✈️ Relocation
If you are moving to Greece from another country, you will receive relocation support to help make your move easier. This includes a relocation allowance for international candidates and help with searching for accommodation.
Your day to day
You will handle incoming phone calls, emails and chats regarding:
- Invoices and payment reminders.
- Payment arrangements and questions about outstanding balances.
- Information about rate changes.
- Complaint resolution, such as incorrect invoices.
- Retention and customer satisfaction.
- General contract questions, including start date, renewal and termination.
- Requests for relocation or address changes.
- Listening to customers’ practical and emotional needs.
You will report directly to your team leader and make sure each customer receives professional, clear and helpful support.
✨ Your profile
- You have a high school diploma; an associate’s degree is a plus.
- You speak and write Dutch at a native level.
- You have good knowledge of English.
- You have experience with CRM systems and strong computer skills.
- You communicate clearly and have a customer-focused attitude.
- You have strong writing skills and can structure information well.
- You are empathetic, flexible and able to handle stressful situations.
- You are eager to learn, solution-oriented and motivated to help customers.
Start your remote career in Greece
If you are looking for a customer service role where you can work remotely, use your Dutch language skills and enjoy life in Greece, this opportunity could be a great match for you.
Apply now and take the next step in your international career.
