Tech Support Advisor (Dutch-speaking) in Athens, Greece – Join Lenovo!
Salary: €1,350 gross/month
Work model: On-site work
Category: Technical Support
Accommodation: Temporary accommodation provided
Benefits
- Competitive salary structure based on performance
- Salary starting from €1,350 gross/month
- €250 performance-based bonus per month, paid quarterly
- €50 welcome bonus for the first 12 months
- Private life and health insurance from day one, including eyecare and dental coverage
- Free access to the corporate gym
- Daily cash bonus through Mastercard:
- First year of employment: €3 net per working day
- After 12 months: €6 net per working day
- Hybrid work model (3 days per week working from home) after training and probation period
- Fixed working hours available for mothers with children under 2 years old
Schedule
Monday to Friday, 9:00–17:00 Athens time, with slight adjustments for DE/FR/UK markets.
Relocation
Temporary accommodation is provided to help you settle into your new life in Athens.
Your day to day
- Achieve sales quotas by selling renewals, products, and services, with upsell opportunities
- Build strong relationships with established clients within your dedicated territory
- Provide accurate sales forecasts and maintain customer data in Lenovo CRM
- Promote Lenovo products and services, guiding customers through onboarding and ensuring optimal usage
- Identify “at risk” customers and take action to improve satisfaction and retention
- Handle a high volume of customer interactions via phone and email, mainly outbound
- Build call lists, identify key decision-makers, and clean and maintain Lenovo’s CRM
- Detect, qualify, and execute opportunities in collaboration with Lenovo’s internal teams
- Own bid creation, price negotiation, and partner relationships to close deals
- Participate in weekly pipeline meetings and ensure accurate pipeline management
Your profile
- Native or proficient Dutch speaker (C2), with a fluent level of English (C1)
- At least 2 years of experience in B2B sales, with a proven track record of meeting sales quotas, preferably over the phone
- Strong negotiation, communication, and presentation skills
- Commercial mindset and solid business acumen
- Self-motivated, results-oriented, and well-organized, with the ability to multitask
- Problem-solving skills and strong attention to detail
- Proficiency in Microsoft Office and experience with CRM tools such as MS Dynamics
- Experience with cold-calling and customer engagement
