Are you a passionate gamer and want to share your enthusiasm for PlayStation with others? Then an exciting challenge awaits you in Lisbon! Become a PlayStation Customer Consultant and help improve the gaming experience of customers around the world. Live and work in one of the most beautiful cities in Europe and enjoy the best that Lisbon has to offer.
About the job
As a PlayStation Customer Service Representative, you will be the first point of contact for all PlayStation product related issues. You will support customers with technical issues, answer their questions and make sure they have the best possible gaming experience. Your day will start in the modern office in Lisbon, where you will work in an international team. You will be thoroughly trained to answer customer queries professionally, whether by phone, email or chat.
After work, you can enjoy Lisbon to the full. Whether it’s a relaxing evening in a rooftop bar, a walk on the beach or riding the waves – the city offers you numerous ways to end your day.
Your everyday life
- Training and further education: You will start your working day with an intensive training course that will teach you all the technical intricacies of PlayStation products.
- Customer service: You will answer incoming calls, process e-mails and solve customer queries in chats.
- Customer loyalty: Your goal is to build long-term customer relationships through excellent service.
- International atmosphere: You will work in a multicultural team that welcomes you warmly.
Experience Lisbon – a city full of opportunities
Nightlife & Gastronomy
Lisbon is known for its vibrant nightlife. The Bairro Alto district invites you to dance the night away while meeting new people in the numerous bars and clubs. Portuguese cuisine will delight you with its delicacies such as pastéis de nata and fresh seafood, which you can enjoy in cozy restaurants or at lively street markets.
History & culture
Discover Lisbon’s rich history, which comes to life in impressive sights such as the Jerónimos Monastery and the Tower of Belém. Art lovers can visit the numerous galleries in the trendy districts or watch the street artists. The city also offers a rich cultural offering with music festivals, concerts and street food markets.
Nature & adventure
Although Lisbon is a lively metropolis, there are also numerous nature experiences to be had. The nearby beaches, such as Carcavelos, are ideal for sunbathing and surfing. Eduardo VII Park offers a green oasis to relax in with fantastic views of the city. Hiking trails and other beaches in the area invite you to adventure, which you can easily reach by public transport.
What you should bring with you
- Language skills: Fluency in German and a good command of written and spoken English.
- Flexibility: Willingness to work in shifts.
- Availability: You are willing to live and work in Lisbon for at least 12 months.
- Minimum age: You are at least 18 years old.
- Citizenship: EU or Swiss citizenship.
What we offer
- Salary: Between €990.51 and €1,310.51 per month.
- Relocation package: Flight is paid, airport pick-up included.
- Accommodation: A private, lockable bedroom in a company shared apartment will be provided.
- Support: Assistance with registration, health insurance and tax matters.
- Vacation travel: Annual paid airfare to visit family and friends.
- Leisure activities: Free activities and courses such as surfing, cooking and much more.
- Additional benefits: Free Portuguese course, surfing and diving lessons, cooking classes and much more.
