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Become a customer advisor (m/f/d) for Netflix in Lisbon

  • Location: Portugal
  • Job Function: Customer support
  • Job Type: Permanent
  • Language: German and English
  • Period: 6 months
  • Salary: The salary for this position is โ‚ฌ1,400 gross per month.
  • Relocation Package: Your employer will book and pay for your travel. This can be a flight, but you can also travel by bus or train.
  • Benefits: Your future employer will help you to register with the healthcare system in the respective country so that you feel safe abroad.
  • Accommodation: In this job, your employer can organise accommodation for you.

Can you imagine strolling through the picturesque streets of Lisbon and enjoying the unique charm of this historic city? And are you a fan of the latest Netflix hits? Then this job is exactly what you’re looking for!

Your new job at Netflix

As a customer advisor at Netflix, you will be responsible for supporting users via chat, email and phone. Imagine friends want to start a cozy movie night, but an error message puts a spanner in the works. A customer has problems logging in, someone wants to change their subscription or parents want to activate parental controls. And every now and then the question: “Where’s the new season of…?” You don’t need any previous knowledge or work experience because you will receive paid training before your first day at work. The employer pays for your flight, takes care of temporary accommodation and your health insurance. On top of that, there is a monthly bonus. Portugal is waiting for you! ๐ŸŽฌ

Life in beautiful Lisbon

Portuguese culture is known for its warm hospitality and lively music scene. In Lisbon, you’ll find “fado” bars everywhere, where the melancholy sounds of traditional Portuguese music will enchant you. Just imagine: After a day at work, you leave the office and immerse yourself in city life, where you can enjoy delicious Portuguese cuisine in one of the cozy restaurants and maybe even take part in a spontaneous fado evening. At the weekend, you can explore the sunny beaches of Cascais or stroll through the historic alleyways of Alfama. Lisbon is waiting for you!

Apply with just a few clicks and start your Portuguese adventure on Netflix! ๐Ÿฟ

Why you shouldn’t miss this opportunity!

Relocation package (accommodation and flight included)

Private health insurance from Allianz upon signing the contract

Paid training of approx. 10 days at the start of employment

A multicultural working environment

6 months work possible

What will I do?

German-speaking inbound customer support for existing and new Netflix customers by phone/email

Assistance with customer questions regarding the Netflix app, payments, streaming and selection of movies and series

Receiving complaints and claims and dealing with them proactively
What do I bring with me?

Fluent German and good English skills (B2)

You are friendly, communicative and responsible

You are solution-oriented and enjoy working in a team

A school-leaving certificate

Salary information

The salary for this position is โ‚ฌ 1,400 gross per month.