Czech customer support or content moderation in Lisbon

  • Location: Portugal
  • Job Function: Customer support, IT, Marketing
  • Job Type: Full Time, Permanent
  • Language: Czech and English
  • Period: Minimum 12 months contract
  • Working Hours: Full Time
  • Salary: €965 – €1,282 gross monthly
  • Relocation Package: Included
  • Meals: Included
  • Benefits: Health insurance, paid holidays, paid training, Friday movie nights, company dinners
  • Accommodation: Option of a room in a company-arranged, fully furnished shared apartment

Join a large, international company that partners with some of the most exciting platforms and brands in the world, spanning social media, e-commerce, and tech services. In these roles, you will either guide customers through their online shopping journey via email, chat, and phone, or review social media content to maintain a safe online environment, all while enjoying thoroughly paid training and a vibrant life in Lisbon.

Positions Available:
  • Customer Support Agent / Order Support — Guide customers through their order journey including delivery, returns, refunds, payments, and order details via email, chat, and phone. Mostly home office-based with occasional work in the Lisbon office.

  • Content Moderator — Review social media content to prevent unwanted behavior and ensure safe, positive platforms across well-known brands. Office-based in Lisbon.

 

Essential Requirements
  • Languages: Fluent spoken and written Czech required; good conversational and written English required.

  • High school diploma (or equivalent) with a willingness to work a 40-hour weekly rotating shift schedule for at least 12 months in Lisbon.

  • Must be 18 years or older with a valid passport/ID card from an EU country or a valid work permit for Portugal

  • No previous experience needed, your motivation is what counts!

 

In return, we offer a great package in a fun environment with like-minded people who support you. We have a great reputation so be part of it!

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