Are you fluent in French and passionate about gaming? This is your chance to start an international career in Bulgaria while working in a dynamic back-office support role within the gaming industry.
As a Back Office Gaming Support Specialist, you will help players enjoy a smooth and positive gaming experience by resolving issues, supporting internal teams and making sure every interaction is handled with care, quality and professionalism.
- Salary: €1,250 gross/month
- Welcome bonus: 3,000 BGN
- Work model: On-site work
- Location: Bulgaria
- Accommodation: Temporary accommodation provided
- ️ Languages: French and English
- Industry: Gaming
- Function: Customer Service / Back Office Support
About the role
In this role, you will provide back-office support to players who are experiencing issues while using gaming platforms or services. You will work behind the scenes to understand problems, find solutions and help create a better experience for the gaming community.
This is a great opportunity for someone who understands player culture, enjoys problem-solving and wants to grow within an international and supportive work environment.
Your day to day
- Provide back-office support to players experiencing issues
- Help ensure smooth and enjoyable gameplay by resolving problems efficiently
- Collect and communicate player feedback to internal teams
- Collaborate with colleagues to improve internal processes
- Maintain high quality standards in every player interaction
- Handle information with confidentiality and professionalism
- Contribute to a positive and efficient support experience
Your profile
- Fluent in French
- Proficient in English
- Gaming experience and understanding of player culture
- Empathy and ability to see problems from the player’s perspective
- Familiarity with online support and digital communication
- Problem-solving mindset and attention to detail
- Team-oriented attitude and willingness to contribute to shared success
- Motivation to live and work in Bulgaria
Benefits
- Monthly salary of €1,250 gross
- 3,000 BGN welcome bonus
- Temporary accommodation provided
- Fully paid training program
- Stable employment with growth opportunities
- Additional private health insurance
- Over 50 exclusive benefits and perks to choose from
- Supportive and international work environment
- Professional development and learning culture
- Employee referral bonuses
Relocation support
Starting a new job abroad is easier when you have the right support. Temporary accommodation is provided to help you settle in Bulgaria and begin your new role with confidence.
Why Bulgaria?
Bulgaria is becoming an increasingly popular destination for international professionals looking for career opportunities, affordable living costs and a vibrant multicultural environment. It is a great place to gain experience, meet people from different backgrounds and grow within an international company.
Start your gaming career abroad
If you speak French and English, enjoy gaming and want to work in an international support environment, this could be the perfect next step for you.
Apply now and start your new adventure in Bulgaria!
