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Tech support Advisor (German-speaking) in Athens, Greece – Join Lenovo!

  • Location: Greece
  • Job Function: Technical Support
  • Job Type: Full Time
  • Salary: 1.350€ gross/month + performance bonus
  • Accommodation: Temporary accommodation provided

Work and live in Greece

Tech Support Advisor (German-speaking) in Athens, Greece – Join Lenovo!

Are you a German-speaking professional with experience in B2B sales, customer engagement, and technical solutions?
This opportunity in Athens is ideal for someone who enjoys building client relationships, identifying business opportunities,
and supporting customers with Lenovo products and services in an international work environment.

  • Salary: From €1,350 gross/month + performance bonus
  • Work model: Hybrid Work
  • Function: Technical Support / B2B Sales Support
  • Relocation: Temporary accommodation provided

Benefits

  • Competitive salary structure based on performance
  • Salary levels starting from €1,350 gross/month
  • €250 monthly performance-based bonus, paid quarterly
  • €50 welcome bonus for the first 12 months
  • Private life and health insurance from day one, including eyecare and dental coverage
  • Free access to the corporate gym
  • Daily cash bonus through Mastercard:
    • First year of employment: €3 net per working day
    • After 12 months: €6 net per working day
  • Hybrid work model: 3 days per week working from home after training and probation period
  • Fixed working hours available for mothers with children under 2 years old
  • Schedule: Monday to Friday, 9:00–17:00 Athens time, with slight adjustments for DE, FR and UK markets

Relocation

A relocation package is available for candidates moving to Greece from abroad, including temporary accommodation
and support to help you settle into your new life in Athens.

Your day to day

  • Achieve sales quotas by selling renewals, products, and services, with upsell opportunities
  • Build strong relationships with established clients within your dedicated territory
  • Provide accurate sales forecasts and maintain customer data in Lenovo CRM
  • Promote Lenovo products and services, guiding customers through onboarding and ensuring optimal usage
  • Identify at-risk customers and take action to improve satisfaction and retention
  • Handle a high volume of customer interactions via phone and email, mainly outbound
  • Build call lists, identify key decision-makers, and keep CRM information clean and updated
  • Detect, qualify, and execute opportunities in collaboration with Lenovo’s internal teams
  • Manage bid creation, price negotiation, and partner relationships to close deals
  • Participate in weekly pipeline meetings and ensure accurate pipeline management

Your profile

  • Native or proficient level of German, C2
  • Fluent level of English, C1
  • At least 2 years of experience in B2B sales
  • Proven track record in meeting sales quotas, preferably by phone
  • Strong negotiation, communication, and presentation skills
  • Commercial mindset and solid business acumen
  • Self-motivated, results-oriented, and highly organized
  • Ability to multitask and manage customer relationships effectively
  • Strong problem-solving skills and high attention to detail
  • Good knowledge of Microsoft Office
  • Experience with CRM tools such as MS Dynamics
  • Experience with cold calling and customer engagement

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