Planning to move abroad? Are you interested in the opportunity to work in one of the sunniest countries in Europe, while developing both professionally and personally? Do you want to strengthen your CV while gaining new and exciting experiences? Welcome to Foundever, a stunning Mediterranean island in Cyprus!
The benefits of working with us in Cyprus:
- A complete relocation package (your flight to Larnaca, Cyprus and transportation from the airport).
- Free accommodation for the first month (the second month costs only €100) or a cash bonus if you find your own accommodation.
- Fixed monthly salary.
- Incentive bonus scheme!
- Favourable tax regime with 0% income tax up to €19 500 per year.
- Training by certified trainers!
- Refer a friend bonus! Work with your friends and get bonuses!
- 330 sunny days a year.
- Sickness and accident insurance both on and off the job.
- Group activities with colleagues in the office, such as Foundever Fun Day
- Lots of discounts on everything, cafes, restaurants, shops etc. thanks to being one of the biggest employers in Larnaca.
- Ongoing support from our local HR team throughout your working life with us.
- Opportunities to grow within the company.
Who are we looking for?
For this role, we are looking for someone who is sociable, ambitious and motivated to help customers. You also want to work in a workplace with a fast pace, quick turnaround and a great team spirit. There is a good sense of community throughout the office.
In this process, we pay great attention to personal suitability. Our only requirements are that you have completed high school, have Finnish as your mother tongue, speak English and have a completely clean criminal record and no debts to, for example, an enforcement agency or ongoing debt settlement.
Live in Cyprus!
Cyprus is an island in the middle of the Mediterranean with everything to offer. Stunning nature, white fine-grained sandy beaches and turquoise sparkling sea are always close at hand for great experiences. Cyprus has some of the finest bathing waters in Europe, according to the Blue Flag classification, with an average summer temperature of 27 degrees Celsius, and there are many fun activities to try out in the sea. How about jet skiing, snorkelling, windsurfing or water skiing? Or maybe you decide to try wreck diving – if you’re lucky, you might see both turtles and seals! Hanging out on the beach is fine, but if you turn your eyes to Cyprus’ stunning mountainous regions, you’ll also find activities such as hiking, jeep safaris, guided tours of the national park and skiing in winter. The island’s many different and welcoming resorts offer everything from wonderful natural experiences to cultural attractions and world-class shopping. The island is characterised by a meeting of influences from both Greek and Turkish cultures, which is reflected in everything from exciting cuisine to stunning historical sites and heritage. As a former British colony, Cyprus is a place where people meet. The island has an international atmosphere and the people are friendly and welcoming. You can get by in English, as almost all the locals speak it, but if you wish, you can of course enrol in a Greek course, which is also spoken by many on the island.
Whether you choose to stay in one of the apartments we offer or arrange your own accommodation, we are here to help! Many of our staff share an apartment with one or more colleagues, and we are in contact with a number of agents and landlords around Larnaca. Our staff team is ready to help you with all your accommodation needs. We also have a Facebook group for all employees, where you can find roommates and get tips on available apartments.
Of course, we will also help you from your first contact and onwards. We’ll be there for you all the way, including helping you to contact local authorities and banks, organise work permits, all other preparations and make sure you ‘land’ your new job in the best possible way. You will also have the opportunity to meet your new colleagues and our HR team before you even set foot in Cyprus, to make everything as comfortable and easy as possible for you as a new employee.
About the job
As a Customer Service Representative, you will assist our clients’ various customers with their payment solutions. Your role will be to provide high quality customer service, and your working day will be filled with issues such as invoices and payment reminders. You will mainly work with contacts over the phone, but occasionally you will also work via email and chat.
The customer service opening hours are Mon-Fri 9.00-18.00, so shifts mean daytime hours. The service starts with paid training, where you will learn both the technical side of the job and how to provide the best customer service.
Daily tasks:
- Answer customer calls.
- Provide quality service to customers.
- Manage customer-related issues.
- Strive to contribute to daily KPIs related to customer satisfaction, efficiency and quality.
So… What are you waiting for? Search today!
QUESTIONS (no applications!) can be sent to nordic-recruitment@foundever.com
Foundever Cyprus is our multinational office in Larnaca. The office is modern and characterised by warmth, communityand a winning spirit among our 600 or so colleagues. The office has agents from Sweden, Norway, Denmark, Finland, Germany, England and other countries. Our agency is made up of committed andforward-thinking colleagues who are passionate about delivering high quality customer service.Thegroup describethemselvesas each other’s “Cyprus family” and have free time for activities and socialising regardless of the day of the week.
