Ready to use your customer-focused skills in a cool, international work environment? Can you multitask, prioritize and are proactive? With your experience in a similar role, you can work as an operations & support specialist (B2B) while enjoying life in Spain. 🇪🇸 Take the plunge and discover what this dynamic challenge has to offer you!
Working as an operations & support specialist (B2B)
In this role, you will be the driving force behind the smooth running of all processes. You ensure that new customers are operational quickly, support existing customers and answer all their questions, keeping customer satisfaction high and recording administration accurately. In addition, you are continuously improving processes and expanding the customer base. Using useful tools, such as a CRM system, you keep everything organized and work together with colleagues to make every day a success! Are you commercial, analytical and problem-solving? Then we are looking for you!
Life in Spain
From this remote role you can work flexibly while making the most of Spain. For example, work in the coastal city of Valencia or discover the culture in Madrid. Be inspired by the local atmosphere while working on challenging projects. This freedom gives you the chance to combine your professional growth with a unique lifestyle! 🌴
Does this job in Spain sound like something for you and do you have the necessary experience? Then apply immediately!
Why you don’t want to miss this opportunity!
A remote job in Spain
Free on your birthday
A nice team and committed colleagues
What will I do?
Mail, chat and telephone support with new and existing customers
Process and follow up on outstanding accounts
Conduct telephone evaluation interviews with customers
Monitoring customer satisfaction and identifying areas for improvement
Identify and exploit upsell opportunities
What do I bring?
You are fluent in Dutch, German (B2) and English (B2)
You have 3 to 5 years of relevant work experience
Experience as an administrative assistant back office
Knowledge of CRM systems and digital tools
You are customer-oriented, empathetic, proactive and independent
Salary information
The salary for this position is €1,700 gross per month.