Do you want to broaden your horizons? Start working as a customer service representative for sustainable fashion platform Otrium and move to Valencia! This is the perfect opportunity to combine Spanish life with gaining valuable work experience. The sun is calling you! 🏖️
Your new job at Otrium
Otrium has hundreds of designer outlets in one app! Their mission is to ensure that all manufactured clothing is worn, rather than thrown away. That’s why they partner with some 200 fashion brands like Tommy Hilfiger and Guess to sell older collections at lower prices. In short, good for your closet, wallet and the world. You will help Dutch Otrium customers via phone, email and chat with all kinds of questions: can I exchange my item for another color? When can I receive my refund? I have received a damaged item, what now? It’s up to you to find an appropriate solution for each customer!
Otrium has hundreds of designer outlets in one app! Their mission is to ensure that all manufactured clothing is worn, rather than thrown away. That’s why they partner with some 200 fashion brands like Tommy Hilfiger and Guess to sell older collections at lower prices. In short, good for your closet, wallet and the world. You will help Dutch Otrium customers via phone, email and chat with all kinds of questions: can I exchange my item for another color? When can I receive my refund? I have received a damaged item, what now? It’s up to you to find an appropriate solution for each customer!
Moving to Valencia
You will join a team with more than 20 nationalities. So in no time you’ll have friends all over Europe! Your future employer will arrange breakfast and lunch daily and organize fun activities, such as Spanish classes, fitness bootcamps and free mibos! Valencia will be your new home, one of the biggest cities in Spain. A city with 300 days of sunshine a year, a vibrant startup culture and a beach where the summer atmosphere flies around your ears!
You will join a team with more than 20 nationalities. So in no time you’ll have friends all over Europe! Your future employer will arrange breakfast and lunch daily and organize fun activities, such as Spanish classes, fitness bootcamps and free mibos! Valencia will be your new home, one of the biggest cities in Spain. A city with 300 days of sunshine a year, a vibrant startup culture and a beach where the summer atmosphere flies around your ears!
Does this job in Valencia appeal to you? Then apply immediately and before you know it you’ll be a customer service representative at Otrium! đź‘—
Why you don’t want to miss this opportunity!
Relocation assistance (administration, accommodation search, health insurance)
An international working environment with 20+ different nationalities
Working at a startup with growth opportunities and room for your ideas
Free lunch and breakfast at the office
Enjoy Spanish language classes, bootcamps, team building and more
What will I do?
Answer customer questions via phone, email and chat
You think along with the customer and search together for a suitable solution
Customer service is one of your strongest points and you like to surprise the customer with the WOW factor
What should I bring?
Dutch is your mother tongue and you have a B2-level command of English
Your strongest skills are listening and thinking in solutions
You are willing to work in shifts
Salary information
The salary for this position is between € 1,400 and € 1,600 gross per month.
