About the Company
Meta Platforms, formerly known as Facebook, is a global tech company connecting billions of users through platforms like Instagram, WhatsApp, Messenger, and Horizon Worlds.
By combining social networking with virtual reality, Meta is building the future of digital interaction. As a Content Moderator for the Metaverse, you’ll help ensure this virtual space remains safe, respectful, and inclusive for all users.
Your Profile
- Dutch language proficiency at C1 level (native or near-native)
- English at B2 level (for training, tools, and internal communication)
- 1–2 years of experience in customer support or technical support (gaming industry experience is a plus)
- Typing speed: minimum 30 words per minute, 85% accuracy
- Key skills:
- Strong adaptability and flexibility
- Critical thinking and decision-making
- Awareness of idioms, slang, and pop culture references
- ❗ You must not have worked in any previous Meta Metaverse moderation role
Your Responsibilities
- Review and investigate user reports in Horizon Worlds
- Evaluate interpersonal interactions for abuse, harassment, or policy violations
- Flag and handle inappropriate content such as gestures, language, and explicit elements
- Identify prohibited or restricted items (e.g., drugs, alcohol, graphic content)
- Collaborate with Meta to update guidelines and enforcement protocols
- Maintain high accuracy, consistency, and precision in all moderation decisions
- Be open to changes in workflows and exposure to potentially sensitive content
Benefits
- €1300 gross monthly salary
- €100 training completion bonus (one-time payment)
- Up to 10% performance bonus, based on productivity targets
- ️ Meal allowance: up to €80/month via Ticket Restaurant card (based on on-site attendance)
- Relocation support:
- €300 gross bonus after 6 months of employment
- Private Health Insurance included
- Wellbeing & Support:
- 24/7 access to a counselor
- Wellness activities (scheduled and on-demand)
- Special facilities for on-site staff
- Career growth opportunities:
- Cross-training in different workflows
- Potential promotion to Senior Content Expert based on performance
