Job Information
Are you a car enthusiast with a knack for solving technical problems? Join us in Athens as an Audi Technical Service Specialist and be part of a dynamic team. You will assist Italian-speaking customers with their inquiries, providing top-notch service and ensuring customer satisfaction.
How does your daily life unfold?
As an Audi technical service specialist, your day will revolve around helping customers solve their technical problems related to Audi vehicles. You will have to:
- Answer customer questions via phone, email and chat.
- Provide technical assistance and troubleshooting.
- If necessary, you will submit more complex problems to higher level support.
- Maintain detailed records of customer interactions.
- Stay current on the latest Audi technologies and products to provide accurate information.
Your role is critical to maintaining Audi’s reputation for excellent customer service and technical support. You will work closely with a support team and have opportunities for professional growth.
Travel Information
Nightlife and Dining: Athens boasts a vibrant nightlife with a mix of traditional taverns, modern bars, and nightclubs. Enjoy authentic Greek cuisine, fresh seafood, and delicious Mediterranean dishes. The city’s diverse dining scene caters to all tastes, ensuring you can explore a wide variety of flavors.
History and Culture: Athens is rich in history and culture and is home to iconic sites such as the Acropolis, the Parthenon, and numerous museums. Discover ancient ruins, attend cultural festivals, and immerse yourself in the rich heritage of this historic city.
Nature and adventure: For nature lovers, Athens offers beautiful beaches, picturesque mountains, and lush parks. Explore hiking trails, enjoy water sports, or take a short trip to nearby islands for a weekend getaway. Athens offers a perfect balance of urban life and natural beauty.
What do you need?
- Fluency in Italian and good command of English.
- Excellent communication and problem-solving skills.
- Technical knowledge of or interest in the automotive industry, particularly Audi.
- Ability to work in a fast-paced environment and effectively handle customer inquiries.
- Previous experience in customer service is a plus.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive training and ongoing support.
- Relocation package to help you move to Athens.
- Health insurance and other benefits.
- Opportunities for career advancement within the company.
- Housing assistance for the first few months.
