Inside Sales Representative – Italian-speaking
About the Company
- Join a leading international technology project focused on innovative IT products, services, and business solutions.
- You will work with established B2B clients, supporting renewals, product adoption, and customer satisfaction.
- Be part of a dynamic sales environment in Greece, where you will help customers find the right solutions and make the most of their products.
- This is a great opportunity for Italian-speaking sales professionals who want to grow in the tech industry.
Your Profile
- Native or proficient level of Italian.
- Fluent English, both written and spoken, with a minimum C1 level.
- Previous experience achieving individual and/or team sales targets.
- Strong communication skills and the ability to build positive customer relationships in a fast-paced environment.
- Good problem-solving skills and a proactive attitude.
- Ability to learn and work with new technologies, tools, and data.
- Excellent knowledge of Microsoft Office programs.
- Confident with cold calling, customer engagement, and negotiation.
- Comfortable managing a high volume of customer contacts by phone and email.
- Previous experience in sales, account management, renewals, or inside sales is highly valued.
Your Responsibilities
- Achieve revenue-based sales targets by selling renewals, products, and services.
- Identify upsell opportunities when applicable.
- Work within a dedicated territory and manage relationships with established clients.
- Provide accurate weekly, monthly, and quarterly sales forecasts.
- Develop strong product knowledge and technical understanding of products and services.
- Assess client needs and recommend suitable solutions.
- Promote products and services to existing customers.
- Guide customers through onboarding after product purchase.
- Encourage strategic product adoption to improve the customer experience.
- Use data to identify at-risk customers and adoption opportunities.
- Take action to resolve customer concerns, roadblocks, or product usage issues.
- Handle objections effectively to retain customers or win new business.
- Manage a high volume of customer contacts by phone and email, with a strong focus on outbound communication.
- Build strong relationships with internal and external stakeholders.
Benefits
- Full-time position: 40 hours per week.
- Schedule: Monday to Friday, 09:00–17:00 Athens time.
- 8-hour working day, including a 40-minute break.
- Hybrid model possible after the nesting period, depending on performance and attitude.
- Hybrid setup: 4 days on site and 1 day from home per week.
- Training period: 2 weeks, including SAI.
- Salary for Italian-speaking role: €1,150 gross/month.
- Project bonus: €100 gross/month.
- Welcome bonus: €100 gross/month for the first 6 months.
- Performance-based bonus: up to €750 gross quarterly at 100% achievement.
- Private life and health insurance, including eyecare and dental care, after 3 months of employment.
- Health insurance from day 1 for relocated candidates.
- Free access to the corporate gym.
- Daily Mastercard cash bonus: €3 net per working day during the first year of employment.
- Daily Mastercard cash bonus: €6 net per working day after 12 months.
- Fixed working hours available for mothers with children up to 2 years old.
