German-speaking technical support at Microsoft Enterprise
Are you passionate about technology? Is German your first language? If you are a problem-solving person, and you are willing to progress in your career while working for an important technology company, this job offer is for you. Come to Lisbon and join an international team while enjoying the Portuguese lifestyle.
The Company
An American multinational technology company that manufactures computer software and more recently also develops, manufactures, licenses, supports, and sells digital marketing software.
Your responsibilities
- Provide technical support to Microsoft’s business customers (SMBs) and partners
- Assist with queries related to Microsoft software and systems administration
- Offer solutions via phone (inbound/outbound) and email in both German and English
- Collaborate with IT administrators to resolve technical issues
- Gather feedback and communicate it with internal teams to improve services
REQUIREMENTS
- Native or fluent in German (C1/C2 level)
- Proficiency in English (B2 level)
- Experience in technical support or system administration (Knowledge of software like Intune, Teams, SharePoint, Office 365)
- Ability to handle technical queries and work with IT professionals (IT Administrators, Managers)
- Strong communication skills and customer-centric approach
- Basic understanding of systems administration is a plus
Benefits
- Remote work from Lisbon after initial office-based training
- Comprehensive training program (approximately 4 weeks, conducted in English)
- Opportunity to work in a dynamic, international environment
- Competitive salary and performance-based bonuses
- 3k Bonus
- Private health insurance from the first day of your contract
- Enjoy 22 vacation days per year, plus Portuguese public holidays
- Meal allowance via card, useable in local restaurants and supermarkets
Relocation package
- Pick-up from the airport
- Administrative support to help you fully integrate in Portugal
- Reimbursement of flight costs
- Free annual flight home
- Room accommodation in a company’s flat in Lisbon
- Company events, team buildings, water sports and free language courses
Living in Lisbon:
Thinking about a change of scenery? Willing to start a new adventure? Portugal might be the perfect place for you!
- Embrace Lisbon’s lifestyle with sunshine, sea, and food.
- Develop your career in Lisbon’s dynamic economy and multinational companies.
- Explore Lisbon’s rich cultural and historical heritage through museums, galleries, and architecture. Feel the warmth of Lisbon’s welcoming community, with endless activities to enjoy.
- With Lisbon’s central location, you can easily travel and explore Europe’s diverse cultures.
Lisbon is waiting for you! Come to this beautiful city and improve your personal and professional skills while working in a modern office environment.