About the Job
Join a company renowned for its innovative approach to technology and dedication to empowering businesses worldwide. Operating in over 70 countries, this organization supports top brands, bloggers, and creatives by helping them grow their online presence with cutting-edge website solutions. With accolades like “World’s Best Workplaces” and “Best Company Culture,” this is the perfect place to grow your career while making a positive impact.
What Are the Benefits?
- Full-time, indefinite contract with a competitive salary.
- €2000 Signing Bonus as part of a generous relocation package.
- Central office location in Lisbon for easy city access.
- Paid training to prepare you for success in your role.
- Performance-based bonuses and career growth opportunities.
- Tailored development programs, including language classes and skill-based courses.
- Bring-a-friend bonuses for referring other talent.
Your Responsibilities:
- Deliver exceptional customer support via chat, email, and phone in German.
- Troubleshoot platform-related issues and assist users with effective solutions.
- Educate customers on website platform features to help them maximize their online potential.
- Collaborate with technical teams to resolve advanced issues.
- Stay updated on platform changes and relay feedback for continuous improvement.
Your Profile:
- Proficient in German (oral and written) and fluent in English (B2+ level).
- Prior experience in customer service or technical support (preferred).
- Strong communication skills and a problem-solving mindset.
- Interest in technology with the ability to adapt to new tools quickly.
- Familiarity with website builders or content management systems is a plus.
What Is Your Daily Life Like?
Working in Lisbon means balancing a fulfilling career with the joy of exploring one of Europe’s most beautiful cities. From your central office location, you’ll:
- Connect with customers from around the globe, sharing expertise and problem-solving strategies.
- Learn and grow daily, with access to personalized training programs and career development opportunities.
- Enjoy working in a supportive, collaborative environment with peers from diverse cultural backgrounds.
In your downtime, Lisbon offers a mix of bustling city life and serene coastal escapes, making every day feel like an adventure.
Discover Lisbon
Nightlife and Gastronomy
Lisbon’s nightlife is as vibrant as its sunny streets. Experience Fado music in cozy taverns or dance the night away in rooftop bars overlooking the River Tagus. Food lovers will revel in pastel de nata (custard tarts), fresh seafood, and traditional dishes like bacalhau à brás.
History and Culture
Step back in time as you wander Lisbon’s historic Alfama district, visit the iconic Belém Tower, or marvel at the intricate tilework of Jerónimos Monastery. The city is a tapestry of history, where every corner tells a story.
Nature and Adventure
From the golden beaches of Cascais to the lush Sintra mountains, Lisbon offers unparalleled access to nature. Take a short train ride for surfing, hiking, or simply soaking up the sun.
Ready to start your Lisbon adventure? Apply now to join this global leader and make your mark! 🌟
