As a Finnish-speaking Automotive Customer Service Advisor for Audi, you will be the first point of contact for customers, helping them navigate their digital service needs and resolving any inquiries they might have. Your main responsibilities will include:
- Customer Interaction: Handle customer inquiries through phone, email, and chat, providing guidance on Audi Connect and other digital services.
- Problem Solving: Efficiently resolve customer issues, ensuring their satisfaction and upholding Audi’s reputation for excellence.
- Education: Educate customers on the features and benefits of Audi’s range of vehicles and services, ensuring they get the most out of their Audi experience.
- Brand Representation: Maintain high service standards that reflect the luxury and quality of the Audi brand.
You’ll work closely with a team that values innovation and teamwork, offering a supportive environment where your contributions make a real impact.
What is your daily life like?
Working remotely from Greece, your day will be a blend of professional customer interactions and the laid-back Mediterranean lifestyle. You’ll start your day by connecting with Audi customers, answering their questions, and offering solutions to enhance their vehicle experience. Your role will involve a mix of communication and technical tasks, where you’ll need to balance empathy with efficiency to meet the high standards Audi customers expect.
After work, you can unwind by exploring Greece’s stunning landscapes, enjoying local cuisine, or simply soaking up the sun. Audi will provide all the support needed to ensure a smooth transition to life in Greece, making it easy for you to focus on your new role.
Travel Information
Nightlife and Gastronomy: Greece is famous for its vibrant nightlife and delicious Mediterranean cuisine. From lively bars in Athens to quaint seaside tavernas, you’ll find a wide variety of options to enjoy after a day of work. The local cuisine, rich in fresh ingredients like olive oil, seafood, and vegetables, is a highlight for any food lover.
History and Culture: Greece is steeped in history, with ancient ruins, museums, and cultural landmarks at every turn. Spend your weekends exploring the Acropolis, visiting the Archaeological Museum, or simply wandering through the historic streets of Athens.
Nature and Adventure: For those who love the outdoors, Greece offers endless opportunities for adventure. Whether it’s hiking in the mountains, exploring hidden beaches, or sailing around the beautiful islands, there’s something for every nature enthusiast.
What do you need?
- Language Skills: Proficiency in Finnish with a very good command of English.
- Passion: A strong interest in luxury cars and the automotive industry.
- Communication: Excellent communication skills, with the ability to handle customer inquiries professionally and empathetically.
- Problem-Solving: A customer-centric approach with strong problem-solving abilities.
- Technical Knowledge: Basic understanding of digital services and vehicle connectivity.
- Team Spirit: Ability to work well in a team, with a positive and collaborative attitude.
Benefits
- Remote Work: Enjoy the flexibility of working from home in Greece.
- Relocation Support: Comprehensive relocation package including covered flight expenses, hotel accommodation, and assistance with finding permanent housing.
- Competitive Salary: A competitive salary package with additional financial benefits.
- Health Benefits: Comprehensive health coverage and other perks.
- Training: Fully paid training provided by certified trainers.
- Career Development: Opportunities for career advancement within a large, global company.
- Events and CSR: Participation in special events and corporate social responsibility initiatives.
- Language Courses: Free online Greek language courses.
- Work Environment: A modern, comfortable work environment designed to enhance productivity and creativity.
Embark on an exciting career journey with Audi, where luxury meets innovation. Apply now to join a team dedicated to driving forward excellence in the automotive industry. 🏁
