Entry-level Customer Support Agent at Pluxe
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Dutch Entry-level Customer Support Agent at Pluxe 🌐

  • Location: Bulgaria
  • Job Function: Customer support
  • Job Type: Permanent
  • Language: Dutch and english
  • Salary: Competitive salary with performance bonuses
  • Relocation Package: Not applicable as this is a remote position
  • Benefits: Remote work, technical equipment, cozy work atmosphere, training and support, performance bonus
  • Accommodation: Not applicable as this is a remote position

About the Company 🏢

Pluxe is a Belgian company that is part of an international group specializing in service vouchers and lunch passes. We are dedicated to providing exceptional support to our clients, ensuring that their queries and needs are efficiently and satisfactorily addressed.

 

What is Your Daily Life Like?

  • Customer Support: Represent Pluxe, assisting customers with inquiries about passwords, personal data changes, undelivered orders, tax certificate requests, and more.
  • Active Listening: Precisely determine customer needs and provide the best solutions efficiently and correctly.
  • Customer Satisfaction: Ensure customers receive top-notch service, ending each conversation with satisfaction.

 

Nightlife and Gastronomy in Sofia

Sofia, the capital of Bulgaria, offers a vibrant nightlife with a variety of bars, clubs, and live music venues. The city is also a gastronomic delight with numerous restaurants serving both traditional Bulgarian cuisine and international dishes. Enjoy exploring local markets and savoring delicious food and drinks in the city’s bustling atmosphere.

History and Culture

Sofia is rich in history and culture, with landmarks such as the Alexander Nevsky Cathedral, the National Palace of Culture, and the ancient Serdica ruins. The city boasts numerous museums, galleries, and theaters, offering a wealth of cultural experiences. Stroll through the charming streets, discovering historic sites and architectural marvels.

Nature and Adventure

Surrounded by mountains, Sofia is a paradise for nature lovers and adventure seekers. Vitosha Mountain offers hiking, skiing, and breathtaking views, just a short drive from the city. Explore the city’s parks, such as Borisova Gradina and South Park, for a relaxing escape into nature.

What Do You Need?

  • Communication: Ability to communicate professionally and solution-oriented.
  • Languages: Fluent in Dutch with good proficiency in English.
  • Stress Management: Able to maintain focus on the client even during high-pressure periods.
  • Autonomy and Learning: Quick learner who handles information well and can work independently.
  • Customer Orientation: Always striving to satisfy our customers.
  • Experience: Previous experience in customer service is a plus.

 

Benefits 🎁

  • Remote Work: Fully remote position, allowing you to choose your location in Greece, provided you have an excellent internet connection.
  • Technical Equipment: Necessary technical equipment will be delivered to your home free of charge.
  • Work Environment: Enjoy a cozy and family-like work atmosphere.
  • Training and Support: Receive paid, thorough training and personal support from your trainer and team leader.
  • Long-Term Employment: We offer a long-term job filled with interesting challenges.
  • Performance Bonus: Earn bonuses based on your performance.
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