Digital Trust and Safety Analyst with Danish and English in Sofia, Bulgaria
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🌍 Digital Trust and Safety Analyst with Danish and English | Sofia, Bulgaria

  • Location: Bulgaria
  • Job Function: Customer support
  • Job Type: Permanent
  • Language: Danish and English
  • Working Hours: 40 hours per week, standard office hours
  • Salary: Competitive salary with performance-based bonuses
  • Relocation Package: Assistance available for relocation
  • Benefits: Extensive health insurance, employee referral program, and a wide range of other perks

Are you fluent in Danish and English, and looking to take the next step in your career? We have an exciting opportunity for you in the vibrant city of Sofia, Bulgaria! Join a dynamic team of professionals as a Digital Trust and Safety Analyst, where you’ll work to ensure user-generated content adheres to established policies while enhancing digital safety across platforms.

About the Job
In this role, you will:

  • Review and moderate user-generated content to ensure compliance with company policies
  • Take swift and appropriate action on any content that violates guidelines
  • Analyze patterns in behavior to identify potential risks and contribute to preventative measures
  • Keep up-to-date with internal policy changes to ensure accurate content moderation

If you have a keen eye for detail, strong organizational skills, and can handle sensitive information, this could be the perfect fit for you!

Daily Life as a Digital Trust and Safety Analyst

Your day-to-day tasks will involve monitoring online content, reviewing flagged posts or information, and deciding on appropriate actions to protect the platform’s integrity. You’ll be responsible for spotting patterns in user behavior, proactively addressing potential issues, and working with the team to ensure policy adherence. The ability to manage high volumes of content while maintaining accuracy is essential, as you’ll need to swiftly adapt to shifting priorities throughout the day.

This is an engaging role that also encourages collaboration and continuous learning within a supportive international team.

Travel Information About Sofia, Bulgaria

Nightlife and Gastronomy

Sofia offers an exciting nightlife with a variety of bars, clubs, and live music venues. Whether you’re into electronic beats, jazz, or traditional Bulgarian folk music, there’s something for everyone. Sofia’s food scene blends traditional Bulgarian dishes with international cuisines. You can enjoy hearty stews, fresh salads, and a variety of pastries, all paired with local wines.

History and Culture

Sofia is a city steeped in history, boasting architectural marvels that span centuries. You can explore ancient Roman ruins, the magnificent Alexander Nevsky Cathedral, or stroll through the charming streets of the old town. Museums, galleries, and cultural festivals provide an immersive experience in Bulgaria’s rich heritage and artistic life.

Nature and Adventure

Surrounded by mountains, Sofia is the perfect base for nature lovers. The nearby Vitosha Mountain offers hiking trails and ski resorts, perfect for year-round outdoor activities. For those who love exploring, the city’s parks and natural reserves provide a refreshing escape from urban life.

What You Need:

  • Fluency in Danish
  • Proficiency in English at B2 level or higher
  • Excellent attention to detail and strong analytical skills
  • Ability to handle sensitive information with discretion
  • Knowledge of global pop culture and trends
  • Experience with fraud detection, spam review, or similar is a plus

Benefits:

  • Fully paid training
  • Career development opportunities
  • Competitive salary
  • Comprehensive health insurance
  • Over 50 benefits and services to choose from
  • A positive, international working environment
  • Referral bonuses for recommending new team members

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