Join EasyPark in Lisbon as a Customer Service Representative and begin a fulfilling career in a company that is revolutionizing urban mobility with its digital parking solutions. This is an ideal opportunity for those who are passionate about customer service and interested in smart urban solutions.
About EasyPark
EasyPark is known for its innovative digital parking solutions that simplify urban life for its users. With a global presence, the company offers a dynamic work environment and a culture that values technological advances and exceptional user experiences.
What is your daily life as a Customer Service Representative?
As a Customer Service Representative at EasyPark, you will be responsible for providing high-quality service to customers with questions or problems through various communication channels such as phone, WhatsApp, Chat, Email and Social Media. You will regularly update internal systems with the latest information and collaborate with other departments and teams to ensure excellent customer support.
Your daily tasks will include:
- Answering customer inquiries and resolving issues through various channels
- Maintaining customer data and internal systems
- Collaborating with various departments to ensure customer satisfaction
- Contributing to the continuous improvement of customer support processes
Travel experience in Lisbon
Nightlife and Gastronomy
Lisbon offers a vibrant nightlife with numerous bars, clubs and restaurants. Enjoy delicious Portuguese dishes such as bacalhau and pastel de nata in local eateries or discover the various international cuisines.
History and Culture
The city is rich in history and culture, with iconic landmarks such as the Torre de Belém, the Jerónimos Monastery and the Castelo de São Jorge. Immerse yourself in the vibrant art scene and visit the many museums and galleries.
Nature and Adventure
For nature lovers, Lisbon offers beautiful parks and gardens, as well as nearby beaches and nature reserves. Take walks along the Tagus River or explore the hills of Sintra for an adventurous day out.
What you need.
- Fluent in Dutch with a strong command of English (both oral and written)
- Strong interest in smart city solutions and digital technologies
- Detail-oriented with excellent problem-solving skills
- Able to handle sensitive customer interactions professionally
- Committed to maintaining EasyPark’s high service standards
- Flexible and comfortable in both routine and dynamic work environments
- Team player with a willingness to collaborate internationally
Benefits
- Competitive local salary
- Lots of vacation days to explore
- Paid initial training to get you on the road to success
- Private health insurance
- Be part of a multicultural, open-minded work environment
- Working from a beautiful and modern office in Lisbon
- Company events, team building, water sports and free language courses
- Access to wellness programs and initiatives
- Opportunity to live and work in the culturally rich city of Lisbon
- Career development opportunities within a leading company in the digital parking industry
- Involvement in innovative projects in smart city and mobility solutions
- Relocation package
- Pick up from the airport
- Administrative support to fully integrate you in Portugal
- Refund of flight costs
- Free annual flight home
- Room provision in a corporate apartment in Lisbon
