Customer service for the automotive industry at Mercedes-Benz (remote from Greece)
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German Customer service for Mercedes-Benz (remote from Greece)

  • Location: Greece
  • Job Function: Customer support
  • Job Type: Permanent
  • Language: German and English
  • Period: At least 12 months
  • Salary: Attractive salary package + 2 additional salaries per year
  • Benefits: Health benefits, refer a friend program, paid training, free online Greek courses, modern work environment
  • Accommodation: Comprehensive support

Are you a car fan and want to bring your passion to your job? Work remotely from sunny Greece and support Mercedes-Benz customers by phone, email and chat. Apply now and start your career with one of the most famous car brands in the world!

About the job

As a German-speaking Customer Advisor for Mercedes-Benz, you will be the main point of contact for customer inquiries and provide support by phone, email and chat. Your enthusiasm for cars and excellent customer service will be encouraged in this position in sunny Greece.

Your daily routine

You will mainly:

  • Receive customer inquiries and represent the Mercedes-Benz brand
  • Use phone calls, emails and chats to ensure a smooth customer experience
  • Answer product and service questions and provide expert advice on automotive-related topics
  • Resolve issues quickly and professionally and focus on customer satisfaction
  • Turn every customer interaction into a positive experience

 

Living in Greece

Nightlife and gastronomy

Greece offers an exciting nightlife with many bars and clubs, especially in the big cities such as Athens and Thessaloniki. Greek cuisine is world-famous, and you can enjoy local specialities such as moussaka, souvlaki and fresh fish.

History and culture

Greece is the cradle of Western civilization and boasts numerous historical sites such as the Acropolis in Athens, ancient temples and theaters. The country’s rich history and culture are present everywhere and offer countless opportunities for discovery.

Nature and adventure

The country is known for its breathtaking landscapes, from the idyllic beaches of the islands to the impressive mountains. Outdoor activities such as hiking, climbing and water sports are very popular here.

 

What you need

  • Fluent in German with a very good command of English (both verbal and written)
  • A real passion for cars
  • Excellent communication skills
  • A “problem solver” mentality and a strong sense of responsibility
  • Technical knowledge and willingness to learn
  • A positive and team-orientated attitude

 

Your benefits

  • Work remotely from Greece
  • Full relocation support
  • Competitive salary package + 2 additional salaries per year
  • “Refer a friend” program with bonuses
  • Health benefits and many other discounts
  • Fully paid training courses
  • Career opportunities in a large company
  • Free online Greek courses
  • Modern working environment with chilled out break areas

Take the wheel of your career and drive towards multinational experience while representing one of the most iconic brands in the world. If you’re ready to take off in the automotive sector in Greece, apply now and let’s get started! 🏁

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