Customer Service Advisor Vlaams/Nederlands gezocht in Barcelona
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Customer Service Advisor Flemish/Dutch wanted in Barcelona

  • Location: Spain
  • Job Function: Customer support
  • Job Type: Permanent
  • Language: Dutch and English
  • Working Hours: Full Time
  • Salary: Competitive salary
  • Meals: Coffee and fresh fruit in the office for an energy boost
  • Benefits: Free Personal Training Sessions, free Spanish lessons

Calling all enthusiastic customer service representatives!

We are looking for passionate individuals who want to be the friendly voice at the other end of the line and ensure our customers receive the best service. At our company, we pride ourselves on going beyond the usual to create great service experiences, and we’d like you to share this mission with us.

Are you proactive, solution-oriented, service-minded and want to work at an international company? Then join us and enjoy the best of both worlds, from the comfort of your own home and within our vibrant office space, with our hybrid working model!

We are immediately looking for an enthusiastic and driven Customer Service Agent for a telecom provider operating in the Belgian market for 32-39 hours a week in Barcelona.

Main responsibilities:

You will join a Flemish-speaking administrative and technical customer service team with a diverse range of tasks. Some of your duties include:

  • You are an important link between the customer and the organisation.
  • You will be in contact with customers both by phone and e-mail.
  • You will be solution-oriented in serving the customer to solve complex issues.
  • You ensure correct administrative or technical handling and follow-up of incoming questions and requests.
  • You will respond to customer needs where a certain degree of sales skill is also required.

Your profile:

  • You have a perfect command of the Dutch language in word and writing; and have good knowledge of the English language
  • You have at least a professional Bachelor working and thinking level
  • You are solution-oriented
  • You can communicate constructively
  • You have knowledge of Windows Office
  • Customer service experience is a plus

What we offer:

  • A diverse and dynamic workplace that brings together different cultures and fosters a fun and open atmosphere.
  • Opportunities for internal growth and career development to advance your professional journey.
  • Comprehensive training to ensure you have the knowledge and tools to excel in your role.
  • Exciting incentives and reward programmes to recognise your efforts and keep you motivated for great results.
  • A permanent job with a competitive salary.
  • Comprehensive support for mental health and well-being because we believe a healthy mind is just as important as a healthy body.
  • Free Personal Training Sessions.
  • Coffee and fresh fruit in the office for an energy boost.
  • Free Spanish lessons.
  • Unforgettable staff parties that bring the team together and create lasting memories.

If these features match your strengths and ambitions, we’d love to hear from you! Join our team and embark on an exciting career with a company that truly values each individual. We can’t wait to welcome you on board and create amazing experiences together.

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