About the Job
Are you a car enthusiast with a knack for solving technical issues? Join us in Athens as an Audi Technical Support specialist and be part of a dynamic team. You will assist Italian-speaking customers with their queries, providing top-notch support and ensuring customer satisfaction.
What is your daily life like?
As an Audi Technical Support specialist, your day will revolve around helping customers with their technical issues related to Audi vehicles. You will:
- Answer customer queries via phone, email, and chat.
- Provide technical assistance and troubleshooting.
- Escalate complex issues to higher-level support when necessary.
- Maintain detailed records of customer interactions.
- Stay updated with the latest Audi technologies and products to provide accurate information.
Your role is crucial in maintaining Audi’s reputation for excellent customer service and technical support. You will work closely with a supportive team and have opportunities for professional growth.
Travel Information
Nightlife and Gastronomy: Athens boasts a vibrant nightlife with a mix of traditional tavernas, modern bars, and nightclubs. Enjoy authentic Greek cuisine, fresh seafood, and delicious Mediterranean dishes. The city’s diverse food scene caters to all tastes, ensuring you can explore a variety of flavors.
History and Culture: Athens is steeped in history and culture, home to iconic landmarks like the Acropolis, Parthenon, and numerous museums. Discover ancient ruins, take part in cultural festivals, and immerse yourself in the rich heritage of this historic city.
Nature and Adventure: For nature lovers, Athens offers stunning beaches, picturesque mountains, and lush parks. Explore hiking trails, enjoy water sports, or take a short trip to nearby islands for a weekend getaway. Athens provides a perfect balance of urban life and natural beauty.
What do you need?
- Fluency in Italian and good command of English.
- Excellent communication and problem-solving skills.
- Technical knowledge or interest in automotive industry, particularly Audi.
- Ability to work in a fast-paced environment and handle customer queries effectively.
- Previous customer service experience is a plus.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive training and ongoing support.
- Relocation package to assist your move to Athens.
- Health insurance and other benefits.
- Opportunities for career advancement within the company.
- Accommodation assistance for the first few months.
