Work and live in Portugal
German Product Support in the Medical Sector in sunny Lisbon
1.611€ monthly
On-site Work
Customer Service
Accommodation provided
On-site Work
Customer Service
Accommodation provided
Benefits
- Competitive salary with performance-based bonuses.
- Paid training period to ensure your success in the role.
- Private health insurance starting from the first day of the work contract.
- Opportunity for career advancement within Teleperformance Portugal.
- Free accommodation in a shared company apartment for international employees.
- Relocation package including flight reimbursement and airport pickup.
- Free Portuguese language courses, surf lessons, and other exciting activities.
- The opportunity to work in an international, diverse team.
Your day to day
- Providing excellent customer support via phone and email.
- Assisting with inquiries regarding product usage, handling, and device settings.
- Troubleshooting possible malfunctions and responding to device alerts.
- Managing product orders (excluding the active ingredient), as well as demo kit requests.
- Assisting with payments and processing orders based on medical prescriptions.
Your profile
- Fluency in German and English (spoken and written).
- Ability to work in shifts (24/7 availability including weekends).
- Strong communication and problem-solving skills.
- Willingness to learn and adapt to new technologies and customer service systems.
- Empathy and the ability to remain calm under pressure.
- Previous customer service experience is a plus but not required.
