At bet365, we’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.
Join bet365 – the world’s most popular online gambling brand – as a Customer Account Advisor and become a key part of our European Customer Service team based in vibrant Malta.
From our stunning office in Sliema (think sea views, beach walks, and outdoor living) you’ll be helping customers around the world with all things bet365 – from account queries to betting support.
💼 What will you do?
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Provide top-tier support via Live Chat, Email, and Phone
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Help customers with queries on payments, betting, verification, and more
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Liaise with internal teams to escalate and resolve issues
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Work five days out of seven, including weekends and public holidays
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Enjoy a hybrid working model (split between office and home)
🎁 What’s in it for you?
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✅ Relocation package:
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6 weeks free accommodation
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Reimbursement of your flight (up to €285)
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€800/month housing allowance for 6 months
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€100/month extra towards travel back home
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💰 Attractive salary & bonuses
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💼 Career development and promotion opportunities
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🏥 Life & health insurance
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🏋️ Gym membership
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💸 5% pension contribution
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🏖️ A modern, sea-view office in the centre of Sliema
✅ What we’re looking for:
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Fluent Dutch speaker, both written and spoken
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Good command of English
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A natural problem-solver with a passion for excellent customer service
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Flexible with working hours and shift schedules
Ready to start your next adventure?
Apply now in English – and if you’re a match, we’ll be in touch shortly!
