Are you passionate about cars and looking for a career that allows you to work from the comfort of Greece? This is your opportunity to join a world-renowned brand while enjoying the beautiful lifestyle of Athens or Thessaloniki. As a Swedish-speaking Customer Service Advisor for Mercedes-Benz, you will be the key point of contact for customers, ensuring they receive top-tier support via phone, email, and chat. This role offers a perfect blend of professional growth and a unique living experience in Greece.
About the Job
Join the team representing Mercedes-Benz, the leader in automotive luxury and engineering excellence. As a Customer Service Advisor, your role is to provide Swedish-speaking customers with the assistance they need, ensuring their experience with the brand remains outstanding. You’ll be working remotely from Greece, helping customers with a variety of inquiries and issues related to Mercedes-Benz vehicles. Your responsibilities will include responding to customer queries, solving problems, and turning each interaction into a positive experience that reflects the brand’s reputation for quality.
What is your daily life like?
Nightlife and Gastronomy:
Whether you’re in Athens or Thessaloniki, you’ll have access to an exciting nightlife with a mix of traditional Greek tavernas and modern bars. Enjoy local delicacies like souvlaki, moussaka, and fresh seafood while relaxing in a café or dancing the night away in one of the city’s vibrant venues.
History and Culture:
Greece is a country steeped in history. Explore ancient ruins, visit the Acropolis in Athens, or wander through the Byzantine churches of Thessaloniki. Both cities offer a rich cultural experience with numerous museums, galleries, and historical sites to explore.
Nature and Adventure:
From the beautiful beaches of Thessaloniki to the nearby mountains of Athens, Greece offers endless opportunities for outdoor activities. Hike through the scenic trails, explore the islands, or simply relax by the sea. The natural beauty of Greece is unparalleled.
What do you need?
- Proficient in Swedish with excellent English skills.
- Passion for cars and customer service.
- Strong communication and problem-solving abilities.
- A willingness to learn and adapt to new challenges.
- A positive, team-oriented attitude.
What are the benefits?
- Remote work from Greece.
- Full relocation support, including inbound flight and taxi to Athens or Thessaloniki.
- Stay in an apartment paid by the company upon availability (excluding electricity bills) or receive €300 Gross per month to cover accommodation.
- €1300 Gross salary, with an increase of €100 Gross per month after the first 6 months and an additional €50 Gross per month after completing 12 months.
- Competitive salary with two additional salaries per year.
- Referral bonus of up to €3,500 for bringing friends into the team.
- Comprehensive health benefits and various discounts.
- Paid training with certified trainers.
- Opportunities for career growth within a global company with over 11,500 employees.
- Special events and community initiatives.
- Free Greek language courses.
- Modern work environment with relaxing breakout areas.
