Are you a Dutch speaker looking for a new adventure? Join an international team in Sofia, Bulgaria, as a Sales Support Agent for a home delivery service of frozen foods! Enjoy a hybrid work environment, competitive salary, and excellent benefits while experiencing life in a vibrant European city. If you have strong communication skills and enjoy assisting customers, this is your chance to build a stable and rewarding career abroad.
About the job
As a Sales Support Agent, you’ll help Dutch-speaking customers place orders, provide product recommendations, and ensure excellent service. You’ll handle both inbound and outbound calls, manage customer accounts, and resolve any queries efficiently. With ongoing training and support, you’ll develop valuable sales and customer service skills while working in a friendly, international environment.
What is your daily life like?
- Answer calls and assist Dutch-speaking customers with their orders.
- Recommend products based on customer preferences.
- Build strong relationships by delivering top-quality service.
- Process orders, update customer accounts, and handle inquiries.
- Use persuasive communication to enhance the customer experience.
Working and Living in Sofia, Bulgaria
🌆 Nightlife and Gastronomy
Sofia offers an exciting nightlife scene, from trendy bars to traditional Bulgarian taverns where you can enjoy rakia and shopska salad. The city is also full of international restaurants, cozy cafés, and street food markets.
🏛 History and Culture
As one of Europe’s oldest cities, Sofia is rich in history. Explore landmarks like Alexander Nevsky Cathedral, the ancient Serdica ruins, and the stunning Boyana Church. The city is also home to numerous museums and art galleries.
🌿 Nature and Adventure
Love the outdoors? Sofia is surrounded by mountains, offering fantastic hiking and skiing in Vitosha Mountain. There are also beautiful parks within the city where you can relax and enjoy Bulgaria’s sunny weather.
What do you need?
✔ Fluent Dutch speaker (C1 level or higher).
✔ Good English skills for internal communication.
✔ Previous customer service or sales experience is a plus.
✔ EU work permit or eligibility to work in Bulgaria.
✔ Strong communication and problem-solving skills.
Benefits
✅ Hybrid work model (part office, part remote).
✅ Paid training & career development.
✅ Competitive salary with performance-based bonuses.
✅ Private health insurance.
✅ A warm and friendly international team with social events.
✅ Long-term job stability with career growth opportunities.
