Are you looking for a new job opportunity in the field of Customer Support in sunny Lisbon? Would you like to be part of an international team where you have realistic possibilities of developing your career? If the answer is yes, please keep reading because we have the right opportunity for you!
Responsibilities
- Customer advice by telephone and email;
- Helping customers with issues/situations that might arise.
- You will deliver high-quality service across multiple support platforms (email and phone);
- Be a passionate advocate for users while answering any questions that come your way;
Requirements
- Ideally previous experience in the field of Customer Service (online or face-to-face)
- Excellent communication skills, native level of German is required, fluent level of English.
- Soft skills
- Problem solver
- Passion for customer support, competitive and a risk-taker
- At least a high school diploma or completed vocational training
- Quick learner
Benefits
- Refund of the initial flight ticket to relocate to Portugal
- Full accommodation in a shared apartment, individual room for yourself.
- Expenses paid by the company: water, electricity, internet, cable TV and cleaning services once per week.
- Two yearly flight tickets to your home country.
- Health package
- Salary:1300 euros gross per month without accommodation and 1000 euros gross per month with accommodation and expenses included plus performance bonuses
- Career development, and learning opportunities.
- Monday to Sunday working hours from 8 am to 5 pm.
- Hybrid working model
- Social activities
About Speakit
At Speakit, we embark on a journey to elevate the experience for both clients and candidates. Our quest is to deliver an authentic, comprehensive, and tailor-made recruitment service rooted in our deeply personal approach
We work in a collaborative environment, sharing our resources and expertise
Our expertise lies in forming alliances with RPO (Recruitment Process Outsourcing) and BPO providers. We adeptly place skilled individuals in permanent roles across human resources, technology, media marketing, finance, and operations.
Setting sail in 2019, our expedition has charted remarkable growth over the years, while we have remained close to our clients, keeping our team tight and well-connected to the marketplace. We ensure our clients are introduced to the best talent to meet their needs.
