French Business Support Agent needed in Slovakia!

Job description, responsibilities and duties

We are seeking a dedicated Business support agent with French to join our team and play a pivotal role in ensuring the smooth execution of subcontracting processes and legal compliance.

As a Business support agent, you will be the main point of contact for vendors, clients, and internal teams, facilitating effective communication and documentation.

Your strong customer service mindset, document preparation skills, and ability to navigate various systems will be essential in ensuring the success of our projects.

What will be your daily responsibilities?

Creating supplier files and responding to internal requests
Administrating and modifying important information and documents
Managing the workflow and building relationships with suppliers and customers
Providing reporting and checks
Attending meetings and calls, teamwork

Employee perks, benefits

We offer you the basic salary starting from 1300 EUR/gross, but the final compensation will be agreed with regard to your experience.

Apart from the strong support in your induction and training, ability to work with great team leaders and colleagues, we also offer you the following benefits:

Finnish working culture with strong history and innovative spirit
Job rotation opportunities (career growth support)
Interesting language learning budget (courses)
Regular soft & hard skills training available for you
Cafeteria – Online Benefit portal (different brands/partners to shop)
Annual Performance Bonus
Extra vacation day & Sick days (incl. extra Covid vaccine days-off)
Multisport card support & Pasienky swimming pool entries

Information about the selection process

If you are interested, please, apply for this role with your CV attached.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor’s degree)
University education (Master’s degree)
Postgraduate (Doctorate)

Language skills

English – Intermediate (B1) and French – Upper intermediate (B2)

Number of years of experience

Personality requirements and skills

Qualifications and Skills:

Strong customer service mindset with excellent interpersonal and communication skills. (French C level, English B level)
Attention to detail and a meticulous approach to document preparation and management.
Proficiency in using different software and systems for data entry, document creation, and communication. (Microsoft 365)
Ability to adapt and learn new tools quickly to support efficient workflow processes.
Strong organizational skills to manage multiple tasks and prioritize effectively.
Collaborative attitude and willingness to work closely with teams and stakeholders.
Communication: Engage in effective communication with subcontractors and clients through email and phone, addressing their needs and inquiries (no sales, no call center)
Documentation: Managing administration work efficiently, ensuring that files are prepared and organised in a timely manner.
Task Prioritization: Prioritize tasks to meet project timelines and ensure smooth operations.
Customer Service: Deliver quality customer service by responding promptly and professionally to clients and subcontractors.

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Brief description of the company

KONE opened its Business Services Center in Bratislava in 2006 and since then it has been continuously growing and developing. It’s been a long journey from a small office to an established center with almost 350 employees from over 25 countries. And although we are very proud to be international, you will still experience a strong scandinavian touch to our work culture with flat hierarchy, straightforward communication, strong work-life balance and highly valued initiative and improvement.