Are you fluent in Dutch and passionate about providing exceptional customer service? Join our dynamic team in Lisbon and become part of a leading global organization dedicated to elevating customer experiences across various platforms. This opportunity not only allows you to develop your professional skills, but also to enjoy the vibrant lifestyle of one of Europe’s most captivating cities. Explore Dutch-speaking customer service roles in Lisbon and elevate your career today.
About the Job
Engage with a diverse team dedicated to excellence in customer support for a renowned international client. We provide extensive training and support, ensuring our team members are equipped to succeed in a fast-paced and rewarding environment.
What is Your Daily Life Like?
- Offer assistance and clarifications on various service aspects, including toll services and membership agreements.
- Address customer complaints and infractions with professionalism.
- Efficiently manage account inquiries and support through phone, email, chat, and social media.
- Participate in regular team meetings and training sessions to stay updated on new products and services.
- Collaborate with team members to improve customer satisfaction and service efficiency.
Nightlife and Gastronomy
Lisbon is famous for its vibrant nightlife and exquisite gastronomy. Enjoy a plethora of restaurants offering traditional Portuguese cuisine, as well as international dishes. The city is also home to numerous bars, clubs, and music venues, providing entertainment for every taste.
History and Culture
Immerse yourself in the rich history and culture of Lisbon. From historic landmarks like the Belém Tower and Jerónimos Monastery to contemporary art museums and galleries, there’s always something to explore. The city’s architecture, influenced by its diverse history, adds to its unique charm.
Nature and Adventure
For nature enthusiasts, Lisbon offers beautiful parks, scenic hiking trails, and stunning beaches. Whether you enjoy surfing, biking, or simply relaxing by the sea, the natural beauty of Lisbon provides the perfect backdrop for outdoor activities.
What Do You Need?
- Proficiency in Dutch language.
- Strong communication skills and adept at problem-solving.
- Ability to adapt to new software and systems quickly.
- Energetic team player who thrives in a collaborative environment.
- Prior experience in customer service is a plus.
Benefits
- Competitive remuneration package, inclusive of guaranteed holiday and Christmas bonuses equivalent to a month’s salary.
- Structured training period with compensation, comprehensive health insurance, and meal allowances.
- Modern workplace located in the heart of Lisbon with state-of-the-art facilities.
- Flexible work hours on a rotational shift basis, promoting a balanced lifestyle.
- Relocation package to help you settle comfortably in Lisbon.
