Why Take This Opportunity?
- Paid relocation: Flight to Crete and accommodation throughout the assignment are fully covered.
- Competitive pay structure: You’ll receive 14 salary payments per year—including two additional bonus payments. Plus, there are bonus and commission opportunities beyond your base salary.
- Work culture & benefits:
- Nordic leadership
- Award-winning “Great Place to Work” environment
- Tailored customer service training
- Focus on personal growth and career development
- Fun company perks such as staff activities and access to an amazing recreation room with a gym, table tennis, and TV
Who We’re Looking For:
You’ll be a good fit if you:
- Are at least 18 years old
- Are fluent in Danish (spoken and written) and have good English skills
- Have basic computer literacy
- Are service-oriented, professional, and thorough—able to handle stress and solve problems with focus and responsibility
- Are flexible and available, and ready to commit to at least 12 months of work in Crete
Your Role:
- Provide customer support via incoming calls, emails, and chats
- Diagnose and resolve issues related to orders, delivery, payments, and complaints, swiftly and effectively—even complex cases
- Work 8-hour shifts, Monday–Friday from 08:00 to 20:00, and weekends from 11:00 to 19:00
- No upselling involved—just focus on solving customer needs
- Performance is tracked based on metrics like talk time and customer satisfaction
