Would you like to make a difference by assuring that the online space is safe?
As a content Moderator you will have a deep understanding of our content guidelines, and you will be responsible for ensuring that all the disturbing and inappropriate content (which might include, but is not limited to, images, videos, text featuring violence, animal cruelty, sexual assault, self-harm or anything that endangers children) is moderated to the highest standards.
Our dedicated Content Moderators play a pivotal role in safeguarding the online environment, by reviewing user-generated pieces of text, visual, video, and audio, presented in a continuous sequencing during each shift.
And the best part is that you will have space for learning, growing and building your career.
Within the role you will:
- Moderate social media content (videos, images, reviews submitted by users) and classify it quickly and correctly according to the internal policy and criteria).
- Remove inappropriate content to ensure a safe experience for users of the application and community.
- Maintain a high level of quality in each case that you review. • Identify and escalate potential errors in the application used for moderating content.
- Participate in testing, launching, or implementing new products and working tools.
- Make suggestions to improve policies and procedures.
- Send accurate daily activity reports.
What will make you successful for the role:
- English both written & spoken (C1).
- Italian both written & spoken (C1).
- Attention to details.
- Curiosity, always looking for solutions.
- Excellent computer skills.
- Flexible schedules, rotating weekends.
- Available to work onsite in Lisbon (planning to relocate before starting work is required)
Our offer:
- Very competitive salary package (Base salary + Language Bonus + Performance Bonus + Meal Allowance).
- Benefits package (Private Medical Insurance, Gym & Fitness Protocol, Benefits Discount Platform).
- Multi-cultural and Teamwork focused environment.
- Wellness activities and breaks – Here, physical, psychological, and social wellbeing is a priority.
- Great work/life balance – Awarded Wealthy Workplace 2024.
- 6 months renewable (permanent after a year)
Conectys is one of the fastest growing BPO’s in the market, with over 3000 employees across many locations worldwide, offering multilingual outsourcing services to customers in the Gaming Entertainment, Electronics and Healthcare industries.
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
