✈️ Join a Global Travel Leader and Support Hotel Booking Experiences!
Work in Lisbon as a German-speaking Customer Advisor for Expedia! Join one of the world’s top travel platforms and support hotel bookings for German customers. Relocation package, accommodation, paid training, and career growth in sunny Portugal!
🏢 About the Company
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Expedia is a global travel platform and one of the world’s leading online travel agencies.
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The company partners with major brands like Hotels.com and Hotwire to serve travelers in over 60 countries.
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As part of the team in Lisbon, you will play a key role in creating smooth and stress-free travel experiences for customers.
👤 Your Profile
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You speak German at a native level and have a good command of English.
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You are a problem-solver with excellent communication skills.
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You are organized, empathetic, and ready to relocate to Portugal.
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Experience in customer support is a plus, but not mandatory — full training is provided!
🎯 Your Responsibilities
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Assist customers with hotel reservations, changes, and cancellations.
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Provide support during ongoing stays (e.g., overbooking, booking errors).
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Manage customer complaints in a proactive and friendly way.
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Update booking records and customer data in the system.
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Deliver an outstanding customer experience for Expedia users.
🎁 Benefits
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Relocation package including airport pickup, housing in Lisbon, and administrative support.
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Flight reimbursement + annual free flight home.
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Paid training (€213.60/week during approx. 4-week training).
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Monthly salary up to €1,473.17 gross (with accommodation), including:
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Base salary + productivity bonus
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Meal allowance (€7/day)
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Holiday and Christmas bonuses
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Private health insurance from day one.
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Career growth opportunities within an international team.
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Free Portuguese language classes, water sports, and team events!
