Are you fluent in Polish and ready to take your career to the sunny city of Athens, Greece? Join one of the most innovative companies in the tobacco industry, committed to creating a smoke-free future. This role involves building relationships and supporting users in their journey to quit smoking and transition to alternatives to traditional tobacco products. You will leverage multiple communication channels, including voice, email, and social media, to assist users effectively.
What is your daily life like?
In this role, you will:
- Educate and Assist: Teach users how to use and maintain their e-cigarette devices, ensuring they understand and can maximize their experience.
- Customer Support: Provide support for new purchases and troubleshoot issues through phone, chat, and email.
- Case Management: Track and follow cases to ensure timely and efficient resolution.
- Relationship Building: Maintain high customer satisfaction by developing and nurturing professional relationships, always showing empathy.
- Brand Representation: Represent a major global brand, upholding its reputation for quality service and support.
Nightlife and Gastronomy
Athens is a vibrant city known for its lively nightlife and exquisite cuisine. From traditional Greek tavernas to trendy bars and nightclubs, there’s always something to do after work. Savor delicious local dishes like souvlaki, moussaka, and baklava while enjoying the city’s bustling nightlife scene.
History and Culture
Athens is steeped in history and culture, home to iconic landmarks such as the Acropolis, Parthenon, and ancient Agora. Explore museums, art galleries, and theaters that showcase Greece’s rich heritage and contemporary arts. Living in Athens offers a unique opportunity to immerse yourself in one of the world’s most historically significant cities.
Nature and Adventure
For those who love the outdoors, Athens offers numerous parks, hiking trails, and nearby beaches. Enjoy weekend trips to the Greek islands, go hiking on Mount Lycabettus, or relax by the sea. Athens provides a perfect balance of urban living and nature escapades.
What do you need?
- Fluency in Polish: Must be fluent in Polish.
- Communication Skills: Very good communication skills in English.
- Soft Skills: Exceptional communication and problem-solving abilities.
- Tech-savvy: Basic computer knowledge.
- Multitasking: Ability to multitask and manage time effectively.
- Team Player: Thrive in a fast-paced, high-energy, change-oriented environment.
Benefits
- Relocation Support: Complete relocation package including flight tickets, hotel accommodation, and assistance with house searching at no cost.
- Competitive Salary: Monthly salary with 2 extra salaries per year.
- Referral Program: Great bonuses for referring friends.
- Health Care: Comprehensive health care benefits and numerous discounts.
- Training: Full training by certified instructors in English and Polish.
- Professional Growth: Opportunities for career advancement and professional development.
- Community and Events: Participation in special events and social responsibility initiatives.
- Language Courses: Free online Greek language courses.
- Work Environment: State-of-the-art premises with relaxing break areas.
- Equal Opportunities: Work for a company that fosters diversity and offers equal opportunities to all.
