About the job
We’re looking for someone to give our customers a helping hand across a range of channels. You’ll be answering questions about subscriptions, invoices or technical problems, for example. Your job will be to provide first-class support for customers who need help.
Here are the main tasks you will have to carry out:
- Assisting customers through various channels – telephone, email, chat – to resolve issues relating to subscriptions, invoices and technical problems.
- Identifying customers’ needs and problems in order to respond to their requests.
- Keeping meticulous notes of all customer interactions – questions, complaints and solutions.
Do you enjoy making customers smile, have excellent communication skills and a talent for sorting out tricky situations? Then we’d love to have you on board!
What makes this job unique?
What makes this job unique is that it allows you to combine work and leisure in the breathtaking landscapes of Portugal! Instead of being stuck in a boring office, you can work from anywhere in Portugal (on the mainland). And guess what? Your flight will be reimbursed to get you started on your adventure. What’s more, you’ll be able to get a room in a comfortable flat for just €280 a month for a whole year! This will save you the hassle of looking for a place to live when you arrive. You will also receive other great benefits such as meal vouchers, performance bonuses and growth opportunities. Don’t miss this opportunity to improve your work-life balance!
About life in Portugal
Welcome to Portugal, where the sun is always shining, and where life is relaxed! Imagine spending lazy days lounging on golden beaches, interrupted only by the occasional dip in the sparkling sea. But life here isn’t just about the beach (although, let’s be real, it’s a big part of it!). It’s about savouring every sip of port wine, every bite of fresh seafood, and every twist and turn of the cobblestone streets. From the lively sounds of Fado music to the aroma of grilled sardines wafting through the air, Portugal is a feast for the senses and a paradise for the soul. Come join the party – there’s always room for one more in this sun-soaked slice of heaven! 🌞🇵🇹
