About the role
Become a Customer Support Representative for a renowned travel company, all while enjoying the vibrant culture of Barcelona!
As a part of the Customer Support team, you’ll delve into the dynamic world of travel, assisting customers in navigating their bookings and ensuring unforgettable experiences.
Your role involves:
- Acting as a link between travellers and accommodation partners worldwide, fostering seamless communication and satisfaction.
- Assisting travellers with bookings, modifications, and cancellations on the platform, ensuring a smooth and hassle-free experience.
- Providing exemplary customer service by swiftly addressing questions and resolving issues with finesse and professionalism.
- Managing email and phone correspondence efficiently, upholding the highest standards of communication at all times.
Help create amazing travel memories, all while experiencing the lively vibe of Barcelona!
What makes this job unique?
You’ll be working for an international company with almost 125,000 passionate employees across 58 countries who thrive on making a difference for the world’s most exciting brands. They believe moving abroad is one of the bravest decisions you’ll ever make, so they are there for you. Simply let them know which challenges you face in relocating to Spain, and they will find the best way to support you in getting there. Whether it is related to accommodation, transportation, storage, or any other aspect, your personal recruiter can talk you through the available options.
The same applies to documents. They offer support to help you obtain the initial documents necessary to work. Settling in is easy and fast – all you need to do is go to the ID card (NIE) office, social security office, and a bank. They can even make the appointments for you through an expedited service, so you can get all the necessary working documents on the same day.
Barcelona: Charming streets, remarkable sights, and countless tapas restaurants
Barcelona is the beautiful and diverse capital of the Catalonia region in Spain. Barcelona has so much to offer, ensuring you’ll never tire of it! For sun and beach lovers, you can spend hours at Platja de San Sebastià, Platja de La Barceloneta, and Nova Icària. If you prefer entertainment and nightlife, then Barcelona is the perfect city for you! Barcelona is a city that buzzes day and night, making living here one big celebration! You can visit trendy bars or nightclubs, explore interesting exhibitions, or indulge in Spanish sangria and delicious tapas like pimientos de Padrón at one of the cosy terraces in Barcelona. And for culture enthusiasts? They will certainly not be bored in Barcelona! Characteristic of Barcelona are its impressive buildings, including Gaudí’s Sagrada Família and Güell Palace.
