Looking for a Senior Chalet Manager in France for winter 23/24


Are you an experienced Chalet Manager or hands-on leader and looking for your next challenge?
We want to hear from like-minded individuals who share our passion for food and drink, as well
as, of course, the mountains.

As a Senior Chalet Manager, you will be the primary point of contact for guests staying in one of
our Exclusive Collection chalets. As such, you will take the lead on all aspects of service delivery,
so must be a strong brand ambassador and lead your team by example. You will meet some
amazing people, both your guests and of course your colleagues. You will be supported by an
Assistant Chalet Manager, and will work alongside several Chalet Hosts, for whom it will be your
responsibility to train and mentor throughout the season. You’ll therefore need leadership skills
but also a strong teamwork ethic as this is very much a hands-on role.

It’ll be hard work but hugely rewarding. Whilst we have extremely high expectations of our team,
we also strive to create a positive environment for our staff. We structure our roles into realistic
shifts so you can be sure you will enjoy a positive work-life balance with plenty of time to explore
everything the resort has to offer. If you’re excited about working in some of the most exclusive
properties in the Alps, why not join us in the spectacular surroundings of the French Alps for a
season you will never forget?


Main Responsibilities
● Lead the service of breakfast and dinner in the chalet, confidently presenting our menus and drinks
to ensure that guests enjoy an amazing dining experience
● Build a rapport with your guests to put them at ease whilst on holiday – help them to plan their daily
itinerary including making lunch suggestions / reservations and handling any other in-resort
concierge requests
● You will be confident in driving so that you can transport guests to the slopes each morning
● Train, mentor and oversee your team’s work; You will also need to oversee the Chef to ensure your
guest’s dietary requirements and preferences are met
● Take overall responsibility for the presentation of the chalet – both by supervising the work of your
Chalet Hosts, and also through active hands-on involvement
● Produce accurate weekly reports covering various aspects of chalet operation and guest feedback


Skills & Experience
● Previous winter season experience is essential, as well as previous experience working in a 5-star
hospitality environment
● Full driving licence required; Must be confident driving a minibus in winter conditions (training
● Confident and passionate about the delivery of fantastic food and beverage service
● Flexibility – able to cope well with varied and changing tasks and environments
● Excellent verbal communication and interpersonal skills – fluency in English is essential
● Experience of dealing with international clients of different backgrounds is also beneficial
● Organised and well-presented with an excellent eye for detail in all aspects of chalet presentation


● French Contract
● Excellent pre-arranged seasonal accommodation (private room allocation)
● Lift pass (purchase provision)
● Winter equipment hire (e.g skis and boots)
● Meals whilst on duty
● Comprehensive training programme and ongoing professional development opportunitie


To apply please email your CV and a covering letter detailing your suitability for the role via the APPLY NOW button!



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