Passionné(e) par les jeux vidéo ? Devenez agent d’assistance pour les joueurs à Lisbonne

  • Lieu: Portugal
  • Type de travail: Service client
  • Type de contrat: Permanent
  • Langue: Français
  • Salaire: Un salaire mensuel brut sans logement de 1 240,67 €, Un salaire mensuel brut avec logement de 1 040,66 €.
  • Avantages: Une prime de performance de ± 100 €/mois possible. Un vol retour annuel vers votre pays d’origine vous est remboursé. Une culture d’entreprise accueillante avec des activités amusantes, notamment des soirées cinéma le vendredi, des dîners d’entreprise. Une formation de deux semaines rémunérée à 100% ainsi qu'un coaching. Des opportunités de carrière très intéressantes. Aide avec les impôts, l’assurance maladie et l’ouverture d’un compte bancaire. Votre vol sera remboursé. Une expérience inoubliable qui vous sera bénéfique pour le reste de votre vie. Des cours de portugais gratuits, cours de kitesurf, cours de cuisine et bien plus encore!

The job offer

What will your daily routine look like?

Your day will begin in the office, where you’ll meet colleagues from all over Europe. Together, you’ll begin with a training session on technical details and learn tips and tricks for successful customer interactions. You’ll primarily handle calls, respond to emails, and interact with customers.

Here’s the best part: After your workday, you can relax at one of the many rooftop bars or watch the sunset on the beach. For all the surfers out there, or those who want to become one, you can start or end your day by catching some waves.

Sounds like a good idea? Simply send us your application and our team will assist you and answer all your questions.
One thing is certain: you won’t forget your time abroad!

What does a video game support agent do?

Imagine you just purchased a new console and are having trouble installing or syncing software and devices. You need to contact customer service for help. That’s where you come in! As a support agent, your job is to ensure customer satisfaction by answering product questions, helping them set up their system, and providing friendly assistance. For example, you might help a customer troubleshoot their console or guide them through account syncing. You might also resolve payment issues and offer advice on game purchases. Your goal will be to build positive relationships and encourage long-term loyalty. Fluency in French and English, both spoken and written, is essential for this position.

Destination

Welcome to Lisbon, the city that puts pleasure first!

Here, you’ll find culture, parties, and delicious food in abundance. In the trendy Bairro Alto district, night turns into day as you dance in countless bars and clubs. Craving something sweet? The famous Pastéis de Nata are a must! History buffs will appreciate the Jerónimos Monastery and the Belém Tower. Nature lovers can relax on Carcavelos Beach or in the verdant Eduardo VII Park. Lisbon is a colorful experience that will enchant you with its relaxed atmosphere and diversity. So, pack your bags and let yourself be seduced by Lisbon’s joie de vivre!

What we offer

A performance bonus of ± €100/month possible.

You are reimbursed for an annual return flight to your home country.

A welcoming company culture with fun activities including Friday movie nights, company dinners…

A two-week training course with 100% pay and coaching.

Very interesting career opportunities.

Help with taxes, health insurance and opening a bank account.

Your flight will be refunded.

An unforgettable experience that will benefit you for the rest of your life.

Free Portuguese lessons, kitesurfing lessons, cooking classes and much more!