Startingdate: 10-14th of january
About the position:
As a customer service agent, it’s your job to ensure the contact with the customer goes as smooth as possible. You’ll be speaking with Finnish customers via phone, email and chat, helping them with questions and issues, mainly of technical nature. The client is a Scandinavian leading payment software for small and medium businesses. You’ll be communicating with the customers in Finnish, however, the company is very international with lots of colleagues from all over Europe, so it’s great if you speak good English too.
You’ll be given a 4-week training course to ensure you have all the knowledge you need to confidently work in this role and your manager is always available to guide you if you have any questions.
Everything is arranged for:
To make your adventure abroad go as smooth as possible, the company has ensure everything is arranged for you. Your travel to Tallinn will be paid back by the company, you’ll have a free 1-month stay in a nice hotel paid for by the hotel and the company is available to help assist in your search for more permanent accommodation in the city.
The company ensures that it’s easy to meet new friends in your new city. You’ll be staying in the same hotel as the rest of your training group so there are lots of possibilities to explore the city together, eat together and have a great time.
The company will also provide you with a gym membership, health insurance and lots of social events to get to know your new colleagues. Flexible shifts are also available allowing you to plan ahead and make the most of your time in the country.
Why choose Tallinn?
Tallinn is the beautiful capital of Estonia with a historic old town and pretty buildings. The city is becoming more and more international with lots of expats moving to the city due to its relaxed atmosphere, great nightlife, and beautiful surroundings. Tallinn is also extremely cheap when compared with Finland and with this great local salary you’ll be able to have a high standard of living. One-bedroom apartments are available to rent for €300 to €400 per month.
Your home country is only a short flight or ferry ride away so it’s easy and affordable to go back for a long weekend.
What we offer:
- Gross salary of €1,750 per month (€1388.- net)
- 1-month free hotel accommodation and help finding permanent accommodation
- Airport pickup
- Your travel costs are refunded to you
- Excellent benefits such as gym membership, social events and flexible shifts
- Health insurance
- A great adventure in an amazing city!
What we are looking for:
- Fluent Finnish speaker
- Good English skills
- Good IT & computer skills
- You are flexible (changing shift schedule)
- You are available for at least 9 months
- You are at least 18 years or older
This role is still available through the Covid-19 pandemic. The company has been successfully welcoming candidates from abroad to work at their Tallinn office during the pandemic and does everything to ensure you have a safe working environment that follows all the government regulations. During the interview, we’ll give you more information about how the pandemic affects this role and what additional steps are required.