About the role
Join an exciting and innovative project for a global tech brand in Barcelona, delivering top-notch customer service and sales support through video calls. The role has three main parts:
- Video shopping
Provide a great shopping experience by responding to, influencing, and converting customer sales inquiries through one-way video calls, while delivering excellent customer service. - Content creation:
Participate in live and pre-recorded video content. You will help with scriptwriting, translating, and brainstorming to shape the project’s direction. - Call centre support:
Assist with inbound calls and administrative tasks in the call centre when needed.
We are looking for candidates that have a positive attitude, are comfortable on camera, and represent the brand well. With over 100 products in the showroom, it’s advantageous if you are passionate about technology and driven to become a product expert.
What makes this job unique?
You’ll be working for an international company with almost 125,000 passionate employees across 58 countries who thrive on making a difference for the world’s most exciting brands. They believe moving abroad is one of the bravest decisions you’ll ever make, so they are there for you. Simply let them know which challenges you face in relocating to Spain, and they will find the best way to support you in getting there. Whether it is related to accommodation, transportation, storage, or any other aspect, your personal recruiter can talk you through the available options.
The same applies to documents. They offer support to help you obtain the initial documents necessary to work. Settling in is easy and fast – all you need to do is go to the ID card (NIE) office, social security office, and a bank. They can even make the appointments for you through an expedited service, so you can get all the necessary working documents on the same day.
If you’re excited about this opportunity, apply now!
Barcelona: one of the most beautiful cities in Europe
Welcome to vibrant Barcelona, where the good life and Catalan charm go hand in hand. Why would you want to live here? Well, it is not only a shopaholic’s paradise with streets screaming to be discovered, but also a nightlife spectacle where making friends is as easy as finding a tapas bar. Outdoor activities? From sun-drenched beach days to enchanting walks in Parc de la Ciutadella – life here is a party, with delicious food as the icing on the cake.