Guest Hosts wanted in Japan this Winter Season

Guest Hosts wanted in Japan this Winter Season 2019/20!

As a Guest Host it will be your responsibility to ensure each guest is welcomed to the resort and excited for their holiday, as you represent first point of direct contact. Your friendly demeanour means you will welcome guests with a smile, and ensure they are ready for the holiday of a lifetime. Are you ready for a winter on the slopes? Check out Niseko Centrals Guest Host opportunity here!

About the position:

  • Company: Niseko Central
  • Function: Guest Host
  • Location: Japan

What’s included?:

  • Accommodation: Yes, subsidised
  • Salary: Competitive hourly salary

Job Description

This is not a comprehensive list, but it is what you would generally be doing:

Preparing rooms for the guests arriving that day:

Checking the cleaning has been completed to Niseko Central standards (by our cleaning contractor).

Checking the bed configuration is as the guest has requested.

Checking all facilities provided to the guest are present and correct.

Checking the utilities within the accommodation operate as they should.

Reporting any defects to the office.

Taking any luggage that the guest has sent forward to their rooms.

Collecting each guest from the bus drop-off point (or similar transfer drop-off location) and transferring them to their accommodation.

Running the guest through the in-room check-in.

Answering any questions the guest may have about the resort.

Referring the guest to the Tour Desk staff for more information on specific guest services that the guest can book.

Performing other tasks that facilitate the running of the day, including (but not limited to):

Collecting the order of lift passes.

Clearing snow from vehicles.

Taking guests around resort as required.

Various office duties, including replying to guest’s emails and taking phone calls where necessary.

Manning the Ski Valet when cover is required.

Being the Meet and Greet when cover is required.

Being the first point of contact at the Welcome Center (bus drop-off point).

Radioing in arrivals to be collected and checked in.

Liaising with bus companies to enquire about late guests or guests with unknown arrival times.

Completing some work as Room Inspectors when cover is required.

Job Particulars

Pay Rate

¥1,250 – ¥1,400 per hour

25% overtime rate for hours worked above prescribed working hours

25% late night work rate for work between 10pm and 5am.

Employment Period

18 November 2019 to 31 March 2020. Exact dates to be announced closer to the season.

We start our staff with training to give you all you need to know about working for Niseko Central.

Guaranteed work until end of contract, with the potential to extend pending work availability.

Hours

Generally 5 days per week, around 40 hours per week.

This is likely to be higher during peak season (including some weeks where you may be required to work 6 days) and a little quieter during the start and ends of the season.

Job Benefits

Accommodation

Each of our accommodations is subsidised to bring you housing at an affordable price.

Singles, twin shares (doubles for couples), to hexa shares in a range of locations to suit a variety of budgets.

Lift Passes

Your own Free Grand Hirafu season lift pass is offered.

Most companies will give their staff access to shared Grand Hirafu passes; these are usually kept at work so it may stop you getting first lifts on powder days. Shared passes also cannot be upgraded to All Mountain passes (unless everyone sharing the pass agrees to it). Working for Niseko Central means your pass can live in your riding jacket and gives you the opportunity to pay the difference to upgrade to an All Mountain pass.

For those of you who do not require a lift pass you will be offered instead a payment of ¥20,000.

Bi-monthly Pay

Receive your pay every 2 weeks.

Most local employers pay monthly which can leave you eating into your savings at the start of the season.

Cost Price on Niseko Central -delivered Services

Please see our website for more details on what we book, but this could include things like snowmobiling, back country tours, transfers and car rental.

Discounts on HTM’s services

Discounts available on bookings made by staff at HTM managed properties, GoSnow lessons and SkyExpress Transfers. Have your friends and family experience Niseko at a discount price!

Free Ski or Snowboard Lessons & Workshops

Free ski/snowboard group lessons & workshops (availability dependent)

Potential Sponsorship in the Future

For the best performing seasonal staff, Niseko Central will want you back and we would like to sponsor you for future seasons (provided you meet the sponsorship criteria).