About us
Ice and Fire are known for having experienced, confident and professional staff in all our chalets. We hire professional chefs and chalet hosts with front-of-house and Hotel/restaurant experience. Our team are of high standards across our four chalets.
Our chefs are employed for their years of creative experience and great knowledge of ingredients in order to create amazing, tasty dishes. Our chalet hosts should have a proven experience in catering and hospitality industry including housekeeping experience.
We will provide training at the beginning of the season to ensure you make the most of your time in the mountains. Fluent English is required for all roles.
The role runs from December 2023 until the end of April 2024 so you will need to be available to work throughout this period.
Please read these details before accepting the Face-to-Face interview, So we know you are happy and understand the below details.
Although the position is for a chalet host Couple, you won’t actually be working together, We have two Chalets that are next door to each other, both chalets sleep up to 16 guests. We require one chalet host in each chalet. But the accommodation will be sharing a private ensuite room in one of the two Chalets.
Chalet Edelweiss –
Chalet Flocon –
Job Details
Chalet Host Couple
(The Couple/friend will live together sharing a room but will work in separate chalets that are next door to each other.)
Working alongside the chalet chef in your Designated chalet you will be the life and soul of the chalet, looking after the guests and the property. The word flexibility sums up this role and you might find yourself doing anything from booking ski school to helping children with their boots.
As a chalet host you are responsible for cleaning and tidying the chalet, serving meals, clearing snow and some basic maintenance, responding to guest requests and making your guests feel welcome and happy.
The successful applicant will have relevant cleaning and customer service experience along with plenty of enthusiasm and a professional approach to their work.
Key Duties
- Take responsibility for the smooth running of your chalet
- Welcome your guests and settle them into the chalet
- Lay tables for Breakfast, afternoon Tea and Dinner
- Serve Guests at Breakfast and Dinner
- Provide a clean, warm, and welcoming atmosphere for your guests
- Provide an excellent level of customer service, strive to exceed guests’ expectations
- chalet cleanliness
- Daily cleaning
- weekly changeover deep clean in the chalet
- Ensure hygienic practices are maintained in your workplace
- Monitor health and safety standards in your chalet
- Keeping guest happy
- Snow clearing when needed
- Looking after the property
- Helping guests to book ski school lessons etc
Why work for us?
- A highly competitive salary
- Great Package
- Travel to and from home to France
- Comprehensive paid training in resort
- Accommodation provided for the duration of the season
- Opportunity to ski and/snowboard when not working
- Access to a reduced-price lift pass and ski/board equipment hire
- Amazing experience
- 39 hour working week
- Two days off a week
- Bonus scheme: Get your ski pass purchase reimbursed upon successful completion of the season.
Job Requirements:
- Exceptional customer service and attention to detail
- A high level of spoken English
- Any previous experience as chalet staff would be considered a plus
Apply today!